Tenth Revolution Group
D365 Business Central/ NAV Support Analyst
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I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT systems support team.
As the company looks to expand further in 2026, my client is seeking an enthusiastic Support Analyst, offering skills in D365 Business Central/ Dynamics NAV, to join the team; ensuring the effective running of their core ERP systems/ environment; whilst also supporting the deployment of new functionality moving forward.
Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects.
The role is primarily office based in Cheshire, with potential for occasional home working.
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Role & Responsibilities
- Troubleshooting 1st/ 2nd line support issues across my clients D365 BC/ NAV environment
- Ensuring support tickets are analysed/ resolved in a timely manner
- Assisting in project related tasks such as requirement gathering/ analysis, testing, training
- Providing excellent support service to users both on-site and remote
Skills & Qualifications
- Proven experience supporting Microsoft Dynamics 365 Business Central/ NAV
- 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over
- Ability to analyse requirements/ map process, as well as provide user training on system features and changes
- Confident communication skills, written and verbal - comfortable in a user facing environment
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Benefits
- The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business
- A competitive base salary up to £35,000 (dependant on experience)
- Attractive company benefits package including 25 days holiday, pension scheme
- Certified training and development opportunities
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.
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