Cognitive Group | Part of the Focus Cloud Group
D365 CE Functional Consultant
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About the Company
D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits, building and testing D365 CE functional IP and assets, and meeting the general expectations in line with their consulting grade.
About the Role
D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits, building and testing D365 CE functional IP and assets, and meeting the general expectations in line with their consulting grade.
Responsibilities
- Building relationships with new and existing client team members
- Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
- Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
- Working closely with technical development capability, including near shore and off shore teams.
- Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
- Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.
- Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
- Providing SME input across a variety of programme workstreams, including testing, training, data, reporting, and business change.
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Qualifications
- Experience configuring Dynamics 365 Customer Engagement solutions in project situations
- Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience
- 1 or more intermediate / expert level relevant Microsoft certifications
- Previous responsibility for independent creation of project lifecycle deliverables
- Working in agile project delivery teams
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Required Skills
- Project Management
- Stakeholder Management
- Sales Support
Preferred Skills
- Experience configuring Dynamics 365 Customer Engagement solutions in project situations
- Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience
- 1 or more intermediate / expert level relevant Microsoft certifications
- Previous responsibility for independent creation of project lifecycle deliverables
- Working in agile project delivery teams
Pay range and compensation package
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. We also offer £4,500 in car allowance.
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