Nigel Frank International
D365 CE Support Specialist
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Job Opportunity: Dynamics 365 CE Support Specialist
Location: Remote, UK
Type: Full-Time
Are you an experienced Dynamics 365 CE professional looking for your next challenge? We’re working with an established Microsoft Partner seeking a talented Dynamics 365 CE Support Specialist to join their growing team. If you thrive on solving technical issues and delivering exceptional customer service, this could be the role for you!
About the Role
As a D365 CE Support Specialist, you’ll be pivotal in ensuring customers maximize the potential of their Dynamics 365 CE solutions. Your responsibilities will include:
- Resolving technical incidents and troubleshooting complex system issues.
- Providing expert advice on system configurations, best practices, and optimizations.
- Collaborating with internal technical teams to handle advanced issues.
- Documenting issues and solutions to enhance knowledge-sharing processes.
- Supporting clients across various industries, ensuring a smooth user experience.
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What We’re Looking For
Our client is looking for someone with:
- Experience working for a Microsoft Partner or Consultancy focusing on D365 CE.
- Hands-on experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service).
- Knowledge of Power Platform tools (Power Apps, Power Automate, Dataverse) is an advantage.
- Strong analytical and troubleshooting skills.
- Excellent communication skills, with the ability to simplify complex issues for non-technical stakeholders.
- A proactive approach and experience in a customer-facing role, ideally within a Microsoft Partner environment.
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Why Join This Team?
Our client offers:
- A competitive salary and benefits package.
- A pathway for career growth and Microsoft certifications.
- Flexible working arrangements, including remote options.
- The opportunity to work with cutting-edge technology in a supportive and innovative environment.
This is an excellent opportunity to work with a leading Microsoft Partner. Don’t miss out – apply today and take your Dynamics 365 CE expertise to the next level!
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