Brakes UK
D365 F&O Technology Project Manager
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Job Description
Role Overview
Reporting to the Tech Strategy Director - Platform, the D365 Technology Project Manager plays a key role in delivering the Dynamics 365 Finance & Operations programme across Sysco Europe. This position is responsible for leading one or more functional delivery PODs, working alongside Product Owners, Solution Architects, engineering, testing and business teams, the Europe PMO and partner teams. Acting as a hands-on delivery leader, the role brings structure, pace, and clarity to complex ERP change, applying Agile and Scrum practices alongside waterfall or hybrid controls where programme governance requires it.
Key Responsibilities
- Leadership and Coordination: Manages delivery across two to three functional PODs, made up of functional, engineering, testing, business, and partner resources. May include the management of permanent and contracted resources.
- Planning and Execution: Owns delivery plans from requirements through build, test, readiness, and deployment, managing scope, milestones, resources, and change impacts throughout.
- Agile and Scrum Facilitation: Facilitates sprint planning, backlog refinement, stand-ups, sprint reviews, show and tells, retrospectives, and Scrum of Scrums. Works with Product Owners to ensure user stories, acceptance criteria, and sprint goals are clear, prioritized, and ready for the team.
- Risk and Issue Management: Robust management of risks, assumptions, issues, and dependencies sits at the center of the role, along with the early identification and practical resolution of anything blocking progress.
- Stakeholder Engagement: Works across the Sysco Europe Platform Team, the Europe PMO, connected business application teams, European technology leadership, and local market stakeholders. Leads with clarity, pace, and empathy, building trusted relationships with senior stakeholders and delivery partners across Europe.
- Tracking and Reporting: Uses Azure DevOps to track backlog, sprint progress, work items, dependencies, and delivery metrics. Ensures sprint outputs, milestones, decisions, and escalations are transparent and evidence-based.
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Requirements
- Experience delivering Dynamics 365 Finance & Operations or a comparable enterprise ERP programme.
- Proven track record of managing complex technology or ERP projects within a structured programme environment.
- Practical experience leading Agile and Scrum teams, including facilitating ceremonies and managing sprint commitments.
- Good understanding of the ERP delivery lifecycle covering requirements, configuration, integrations, data migration, testing, deployment readiness, and hypercare.
- Confidence using Azure DevOps for backlog management, reporting, and delivery tracking.
- Experience of Microsoft Project or Jira is useful.
- Awareness of finance, supply chain, warehouse, merchandising, or operational business processes is advantageous.
- Strong communicator, able to translate complex delivery topics for both business and technology audiences, influence without direct authority, and challenge constructively.
- Project management certification such as PRINCE2, PMP, or AgilePM is desirable.
- Scrum Master or SAFe certification is advantageous, although practical delivery experience matters most.
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Benefits
- Competitive salary
- 15% Bonus target
- Pension scheme
- Single private medical healthcare cover
- Generous holiday allowance of 25 days, with the option to purchase additional holidays + bank holidays
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop
- Discounts on Cinema tickets, shopping, and earn cashback on purchases through Sodexo
- Recognition awards and Incentives
- Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
Additional Information
At Sysco International, everyone is welcome. We don’t want you to ‘fit our culture’; we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV; we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated, and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International, and we recognize that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
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