IT Lead, Integrations and Customizations

ADI is looking for an IT Lead, responsible for Integrations and Customizations to join our organization, leading our Microsoft D365 ERP deployment in Europe, as part of our newly created D365 Center of Excellence team. The deployment will be run out of Oldham, Manchester, requiring the deployment team members spending approximately three weeks on site.

Job Duties

• Serves as a steward of ERP design, ensuring integrations and customizations uphold standardized end-to-end business processes and maintain seamless execution across functions, regions, and channels.
• Proactively identifies process and data gaps across integrated systems, partnering with functional leaders to define sustainable solutions that improve order lifecycle visibility, inventory accuracy, and customer experience outcomes.
• Partners with business and IT stakeholders to align ERP solutions with multi-country requirements, balancing localization needs with global process consistency while leading integration alignment to ensure scalable, orchestrated processes across global operating models.
• Contributes to post-go-live stabilization and continuous improvement by analyzing cross-system performance, identifying systemic issues, and feeding lessons learned into future releases and rollout waves.
• Own the integration and customization workstream within the ERP program, with accountability for scope, milestones, risks, dependencies, and delivery quality.
• Build and manage detailed integration and customization plans, coordinating build, test, and deployment activities in line with the overall ERP program timeline.
• Provide regular status, risk, and issue reporting to program and IT leadership, escalating where integration complexity or instability threatens delivery.
• Lead and coordinate a team of developers and technical resources, ensuring customizations meet agreed solution designs and business requirements.