Queen Square Recruitment
D365 Specialist
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Senior Dynamics 365 SME (Sales & Marketing)
📍 Hybrid Working – 2-3 days per week onsite in Reading
💰 £420 - £450 per day (Inside IR35)
📅 Initial 3-Month Contract | ASAP Start
We are seeking an experienced Senior Dynamics 365 Subject Matter Expert (SME) to support a major business transformation programme. This is an excellent opportunity for a highly credible D365 professional with deep expertise across Dynamics 365 Sales and Marketing, who can provide strategic guidance, technical assurance, and best-practice leadership throughout the implementation lifecycle.
Key Responsibilities
- Demonstrate standard Dynamics 365 capabilities and promote fit-to-standard solutions.
- Advocate maximum adoption of out-of-the-box (OOTB) functionality and challenge unnecessary customisations.
- Share best practices and lessons learned from previous enterprise D365 transformation programmes.
- Facilitate workshops and stakeholder discussions to identify optimal CRM processes and operating models.
- Guide solution design decisions and provide expert advice on platform capabilities.
- Act as a trusted advisor to business and technology stakeholders, bridging the gap between requirements and solution delivery.
- Influence senior leaders and drive alignment around industry-leading CRM best practices.
- Demonstrate how standard D365 workflows and operating models can deliver measurable business benefits.
- Provide technical assurance across architecture, design, integration, configuration, customisation, and testing strategies.
- Serve as the technical authority for the programme, ensuring solutions remain scalable, supportable, and aligned to business objectives.
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Requirements
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- Extensive experience as a Dynamics 365 SME, Consultant, Solution Architect, or CRM Lead.
- Deep expertise in Dynamics 365 Sales and Marketing.
- Proven track record delivering large-scale D365 transformation and implementation programmes.
- Strong understanding of fit-to-standard approaches and D365 best practices.
- Ability to challenge stakeholders constructively and drive adoption of OOTB functionality.
- Excellent workshop facilitation and stakeholder management skills.
- Experience influencing senior business leaders and cross-functional delivery teams.
- Strong knowledge of D365 architecture, integrations, customisation, configuration, and testing methodologies.
Interested? Apply now with your latest CV for immediate consideration.
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