Money and Pensions Service
Data Administrator (Guidance & Education System)
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Job Summary
Data Administrator (Guidance & Education System)
£33,000 per annum
Bedford
Fixed Term Contract (12 Months)
Hybrid Working
Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Data Administrator for Guidance & Education Systems. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.
Why This Role Matters
This role is fundamental to the continued growth and success of the Guidance and Education Systems (GES) service. As MaPS’ flagship Money Guiders offer expands its reach and impact, high-quality data, efficient processes and reliable systems are essential to ensuring the service can scale effectively and sustainably.
Working at the heart of GES operations, you will help build and maintain the data foundations that support delivery, insight and decision-making across the organisation. By ensuring CRM and operational records are accurate, consistent and up to date, and by supporting the development of scalable data systems and processes, you will enable teams to make informed decisions, demonstrate impact and deliver an excellent experience for partners and stakeholders.
Collaborating across Operations, Portfolio & Planning, Design & Development, and Relationships, you will play a key role in data quality improvement, KPI reporting, partner record management and delivery administration. Your work will help ensure that GES has the trusted information it needs to grow efficiently, maximise its reach and continue delivering value to the money guidance sector.
This is an exciting opportunity for someone who is passionate about data, enjoys improving processes and wants to contribute directly to the successful scaling of a national programme with a meaningful social impact.
Job Description
What You’ll Be Doing
The Data Administrator will report directly to Sector Skills Network and Communities Lead and will be responsible for:
- Maintain accurate organisation, contact, partner, and practitioner records in CRM and related operational systems, ensuring all records are complete, correctly related, consistent, and up-to-date.
- Collaborate with LMS administrators to align CRM with our Learning platform records as needed.
- Conduct routine data quality checks and cleansing activities, identifying and resolving or escalating any discrepancies such as gaps, duplicate records, or outdated information.
- Support monthly KPI and performance reporting by preparing and updating data related to various engagement metrics and activities.
- Maintain ongoing records of events and activities, ensuring data is captured promptly and accurately to support timely reporting.
- Provide data and administrative support for various delivery activities, including event management and potential grant programme administration.
- Assist the Relationships function in maintaining accurate organisational hierarchies within the CRM, coordinating with LMS administrators as necessary.
- Collaborate across multiple departments to support unified data flows, reduce duplication, and enhance management information.
- Work with data governance teams to adhere to data standards, improve data quality, and resolve any data issues impacting reporting or insights.
- Maintain clear records of data changes and actions taken for accountability and verification purposes.
- Identify and implement opportunities to simplify processes and enhance the quality of management information.
- Respond to routine data and system administration queries, providing guidance and escalating complex issues as needed.
- Handle information in compliance with data protection, classification, and governance standards.
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Person specification
What You’ll Bring
To be successful in this role, you’ll need:
- Experience of maintaining accurate data in CRM or a similar business system, with strong attention to detail.
- Good working knowledge of Microsoft Excel, reporting spreadsheets or similar tools used to check, organise and summarise data.
- Experience of data cleansing, record management or administrative quality assurance.
- Well organised, with the ability to manage routine tasks, competing priorities and deadlines accurately and reliably.
- Clear communication skills and the ability to work collaboratively with colleagues across different teams.
About Us
MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.
Our Values Guide How We Work Together
- Caring – for colleagues and the communities we support
- Connecting – building supportive, positive relationships
- Transforming – creating impact that truly matters
We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.
What We Offer
- 30 days’ annual leave plus bank holidays
- Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay
- 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
Flexible Working
We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Important Information About Applying
Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites. MaPS is unable to offer visa sponsorship.
Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
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Selection process details
Our Recruitment Process
We Keep Things Simple, Fair, And Transparent
Step 1: CV Submission
Applications open: 21st September 2026 I Closing date: 4th October 2026
Please submit your most up-to-date CV, highlighting your skills and experience that align with the job specifications.
Step 2: Telephone Interview
Taking place between: 21st September 2026 – 6th October 2026
Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team. This is an opportunity to discuss your experience in more detail and learn more about the role.
Step 3: Final Stage Interview
Scheduled for: 20th October 2026 – 21st October 2026
(Dates subject to change)
Shortlisted candidates will be invited to attend a final interview via Microsoft Teams.
Interviews will last 1 hour and will be conducted by a panel of three.
The session will include a task which you will be given time in advance of the interview day to prepare for, followed by a range of competency-based questions to assess your skills, behaviours, and alignment with the role.
Everything we do aligns with the Civil Service Commission’s Recruitment Principles.
Job Reference: MaPS01307
Close Date: 04/10/2026
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
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