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Business Discovery & Analysis
- Lead and facilitate discovery activities to understand business problems, opportunities and desired outcomes before defining solution requirements.
- Identify opportunities to improve business capabilities through better use of enterprise data.
- Lead current and future state analysis across business processes, information flows and data domains.
- Present options, trade-offs and recommendations to support informed business decisions.
- Collaborate with Analytics and AI teams to define business requirements that enable analytical and AI-driven solutions.
- Elicit, analyse and validate business requirements using a range of techniques including workshops, interviews, process analysis, document analysis and data analysis.
- Define business processes, business rules, KPI definitions, data requirements and acceptance criteria that enable successful delivery.
- Challenge assumptions and help stakeholders refine their thinking to ensure solutions address the underlying business need.
- Identify, document and evaluate functional and non-functional requirements, ensuring they are clear, complete and testable.
Data Analysis & Governance
- Define conceptual and logical data requirements and models.
- Work with Data Architects to understand information models and data flows and analyse data lineage and source-to-target data flows to support successful solution design and delivery.
- Help define business data definitions, critical data elements and KPI definitions.
- Support business data ownership, stewardship and governance activities, such as definition and maintenance of business metadata, business glossaries and critical data definitions.
- Identify data quality issues and support improvements to trusted business information.
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Delivery & Collaboration
- Collaborate with Product Owners and delivery teams to support backlog refinement, epic decomposition, story mapping and the definition of clear acceptance criteria.
- Collaborate with delivery teams to refine and prioritise requirements, ensuring the highest-value outcomes are delivered first.
- Ensure requirements remain traceable throughout the delivery lifecycle and support clarification where required.
- Support business readiness, user acceptance testing and solution adoption where appropriate.
- Manage multiple initiatives simultaneously, balancing priorities while maintaining quality and stakeholder confidence.
- Identify and communicate risks, assumptions and dependencies throughout delivery.
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
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Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
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