Medicines and Healthcare products Regulatory Agency
Data Analyst - £34,866-£43,557 p.a. + benefits
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Job Summary
We are currently looking for a Data Analyst to join our Technical and Service Operations Function within the Digital and Technology Group.
This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU/South Mimms, Hertfordshire/7/8 Wellington Place, Leeds, LS1 4AP.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Please discuss this with the recruiting manager before accepting an appointment.
Job Description
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The MHRA Digital and Technology Group (DTG) exists to help protect and improve public health by enabling the Agency to become a modern, intelligence-led regulator.
We bring together digital, data, technology, cyber security and artificial intelligence expertise to deliver services, platforms and insights that support the regulation of medicines, medical devices and healthcare technologies across the UK.
Our work goes beyond traditional IT. We design and deliver user-centred services, harness trusted data, apply advanced analytics and responsible AI, and build secure, resilient digital foundations that help the MHRA make better decisions, work more effectively and respond to a rapidly evolving healthcare landscape.
By joining DTG, you'll help shape the future of regulation while delivering technology that makes a real difference to public health.
The Technology & Service Operations (TSO) function embedded within DTG oversees the management of IT infrastructure, encompassing databases and a variety of technology platforms across both software and hardware domains. TSO is responsible for maintaining applications, either directly or through the supervision of outsourced service delivery providers, including Agency IT and helpdesk services. Additionally, TSO leads the development, quality assurance (QA), and transition processes for new software and hardware infrastructure.
You’ll be joining a forward-thinking TSO - Engineering team where your ideas will be valued. We’re looking for someone who can challenge existing processes, improve reporting methods, and help modernise how data is used across the organisation. If you enjoy asking “why?”, finding smarter ways of working, and turning numbers into stories people understand, this role offers the platform to do exactly that.
Role Purpose
This is an exciting opportunity for someone who enjoys solving problems, spotting trends, and using data to create meaningful change. You’ll work with a wide range of stakeholders across operational and executive teams, transforming raw data into compelling reports, forecasts, and performance insights that influence strategy and day-to-day delivery. From measuring reporting performance and support levels to identifying root causes and solve end user’s complex reports and dossiers, your work will have visible impact from day one.
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You’ll use tools such as (Micro)Strategy Power BI, SSMS, SQL, and Azure technologies to build dynamic dossiers/dashboards, insightful reports, and robust analysis. Just as importantly, you’ll collaborate with both technical and non-technical colleagues, translating complex findings into practical recommendations that drive action.
This hybrid role offers flexibility, with regular supervision and collaboration and the chance to work alongside experienced data professionals in a supportive environment. You’ll have opportunities to develop your expertise, build influential relationships, and grow your career in a role where curiosity and initiative are genuinely rewarded.
If you’re an analytical thinker with strong problem-solving and reporting skills, a passion for continuous improvement, and the confidence to work with stakeholders at all levels, this is your chance to make a real difference. Bring your insight, energy, and ambition, and help shape the future through data.
Key Responsibilities And Results Areas
- Design and develop data solutions that address user requirements, including creating insightful reports, dossiers, dashboards, and data models
- Adhere to established best-practice approaches for data analysis and reporting, whilst actively contributing to the enhancement of those standards
- Produce accurate, secure, and well-validated data outputs and analyses
- Support and guide less experienced colleagues in developing their data skills and analytical capabilities
- Monitor data services and outputs, proactively identifying and resolving issues in both development and production environments
Person specification
- Experience of acting as analyst within a data team, supporting collaboration and knowledge sharing.
- Experience of achieving data analytical targets and goals whilst resolving issues and unblocking problems.
- Able to challenge and improve organisational data processes and workflows where they impact the efficiency and accuracy of the data analytics & science team.
- Demonstrable experience in achieving data-driven targets and goals, resolving issues related to data quality or access, and unblocking analytical bottlenecks.
- Experience of supporting end users with their data projects; managing uncertainty in datasets; developing meaningful metrics and measurements; and preparing contingency plans for data integrity and analysis.
- Practical experience with a number of the tools and engineering processes below (or equivalents):
- Power BI
- Basic level of (Micro)Strategy
- SQL & Use of SSMS & SQL Developer
- Understanding of Azure Services, such as Fabric, Synapse & Managed databases
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Practical experience with the tools and engineering processes below (or equivalents):
- Power BI
- Basic level of (Micro)Strategy
- SQL & Use of SSMS & SQL Developer
- Understanding of Azure Services, such as Fabric, Synapse & Managed databases
Compensation and Benefits
Alongside your salary of £34,886, Medicines and Healthcare Products Regulatory Agency contributes £10,106 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
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- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of six months full pay and six months half pay after five years’ service.
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join Motoring, Boundless by CSMA
- Variety of staff and Civil Service clubs
- On-going learning and development
Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
Key dates
- Closing date – 18 October 2026 at 23:55
- Sifting – from 30 October 2026
- Main panel interviews – from 9 November 2026 (MS Teams)
Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.
Application Process
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
What will the process look like?
Sift Stage
The main sift, where we'll read and score your application. This may involve a large number of applications, please bear with us as this can take some time.
- Anonymised CV which sets out your career history, previous experience and skills, highlighting specific responsibilities that are relevant for this role.
- Personal statement: Write a 750 word personal statement where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of how you meet the role criteria and person specification. Your personal statement should aim to make use of the full wordcount and show how you meet the above criteria. Please give clear and specific examples of what you have done personally and the impact it has had.
- Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank.
The panel will look at your application and are looking for evidence of the stated points
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