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Data Analyst
The Role
XCM is looking for a Data Analyst to join our growing team.
We’re looking for someone with strong SQL experience, excellent Excel skills, and a genuine passion for using data to drive performance. You’ll work across a range of sectors including Retail, Sports, and Gaming, supporting industry-leading brands by delivering clear, actionable insights — often at pace.
You’ll be part of a collaborative and supportive team. You’ll work closely with Lead Analysts, the Client Team, and wider stakeholders to answer business questions, measure campaign performance, and help clients make smarter, data-driven decisions.
This role is ideal for someone who enjoys working independently, takes ownership of their work, and thrives in a fast-moving environment where priorities can shift quickly.
What You’ll Be Doing
- Owning end-to-end analysis for a range of client and internal requests, from quick-turn insight to deeper performance reviews
- Using SQL to extract, validate, and manipulate large datasets
- Building and maintaining visual reporting and insight outputs using XCM’s Horizon BI tool, ensuring stakeholders can quickly understand performance, trends, and opportunities
- Measuring performance and ROI across online and offline marketing activity
- Analysing customer and campaign behaviour across channels including:
- Web & onsite behaviour
- SMS
- Direct mail
- Social & engagement trends
- Reporting on marketing and customer KPIs such as leads, conversion rate, traffic, engagement, and revenue impact
- Producing insight and recommendations that directly influence campaign optimisation and strategic planning
- Supporting BAU reporting schedules while also delivering ad-hoc analysis requests with speed and accuracy
- Creating clear, visually impactful outputs (reports, decks, dashboards) that translate complex data into a story
- Supporting and contributing to larger analytical projects and roadmap work
- Presenting insight and recommendations confidently to colleagues and clients where required
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What We’re Looking For
- Strong SQL experience (essential) — confident writing queries to work with large, real-world datasets
- Strong Excel skills (essential) — comfortable with formulas, pivots, and working with complex spreadsheets
- Confident handling multiple priorities, working at pace, and delivering to deadlines
- Strong analytical thinking — able to spot trends, inconsistencies, and commercial opportunities
- Able to explain insight clearly to non-technical stakeholders
- Proactive and organised — comfortable taking ownership and pushing work forward independently
- Collaborative mindset — enjoys working with others and contributing to shared delivery
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Bonus (nice to have)
- Experience with BI / visualisation tools — Superset would be a strong advantage
- Experience in marketing, CRM, ecommerce, or customer analytics
- Exposure to big data environments, warehouses, or automated reporting
Why XCM?
- Fully remote working with a strong team support network
- Exposure to high-profile clients across exciting sectors
- Varied work: BAU reporting, campaign insight, and strategic analytics
- Clear opportunity to grow your technical skillset and analytical capability
- A team that values collaboration, quality, and continuous improvement
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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