AgileGrid Solutions
Data Analyst
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About The Company
Founded in 1997, GamCare is a leading organization dedicated to providing information, advice, and support for individuals affected by gambling-related harms. Our mission is to promote safer gambling practices, deliver effective treatment services, and raise awareness about the risks associated with gambling. We operate the National Gambling Helpline, offering confidential assistance to those in need, and collaborate with industry stakeholders to foster responsible gambling environments. With a commitment to evidence-based approaches, GamCare strives to make a meaningful difference in the lives of individuals and families impacted by gambling issues. Our work is driven by a team of passionate professionals dedicated to creating a safer gambling landscape and supporting recovery and well-being.
About The Role
We are seeking an experienced Data Analyst to join our dynamic team on a hybrid basis, requiring a minimum of 8 days per month in our London office. This pivotal role involves transforming complex data into clear, actionable insights that inform strategic decision-making and enhance our service delivery. As a key contributor, you will analyze diverse datasets, identify trends, and develop meaningful reports and dashboards that monitor performance and demonstrate the impact of our initiatives. Your insights will support evidence-based improvements across our services, helping us better understand outcomes and optimize our operations. Additionally, you will review and enhance data systems and processes, developing automated solutions to improve reporting accuracy and efficiency. Collaboration with colleagues across service, data, and IT teams will be essential to ensure data accessibility, integrity, and usability. This role offers an exciting opportunity to influence organizational strategies through data-driven insights while contributing to a cause that makes a real difference in people's lives.
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Qualifications
The ideal candidate will possess advanced expertise in Power BI, including proficiency in semantic models, star schemas, DAX, calculated columns, hierarchies, and performance optimization techniques. Experience with Power Query Editor and M Language is essential, along with familiarity with Power BI datasets, dataflows, and semantic layers. Strong SQL skills for querying, transforming, testing, and validating data from multiple sources are required. You should have a proven track record working with large, complex datasets in analytical or data-focused roles, delivering reports, insights, and strategic recommendations. Excellent analytical, problem-solving, and communication skills are vital, complemented by meticulous attention to detail. Knowledge of data governance, GDPR compliance, and handling sensitive data responsibly is also necessary. The ability to manage competing priorities, collaborate effectively across teams, and identify system and process improvements will be key to success in this role.
Responsibilities
- Analyzing complex datasets to uncover trends and opportunities
- Developing and maintaining dashboards, reports, and datasets that support organizational performance monitoring
- Translating data findings into clear, actionable recommendations for various stakeholders
- Ensuring data accuracy, consistency, and reliability
- Developing automated reporting solutions to streamline processes
- Collaborating with service, data, and IT teams to optimize data access and usability
- Reviewing existing systems and processes, recommending improvements to enhance data quality and operational efficiency
- Maintaining documentation of data systems and ensuring compliance with data governance policies
- Contributing to fostering a data-driven culture within GamCare by providing training and support to colleagues on data interpretation and usage
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Benefits
GamCare offers a comprehensive benefits package designed to support our employees' well-being and professional growth. We provide:
- 33 days of annual leave, including bank holidays, which increases with length of service
- A generous pension scheme including a 6% employer contribution and a 2% employee contribution
- Discretionary sick pay from day one of employment
- An employee assistance programme providing 24-hour confidential support for personal and work-related issues
- Flexible working arrangements and professional development opportunities
Equal Opportunity
GamCare is an equal opportunities employer committed to fostering diversity and inclusion within our workforce. We do not discriminate based on race, religion, gender, age, sexuality, gender identity, or physical ability. We actively encourage applications from candidates with lived experience of gambling harms, recognizing the value of diverse perspectives in our work. Please note that visa sponsorship is only available in limited circumstances; therefore, applicants outside the UK or without the right to work in the UK are advised not to apply. We are committed to ensuring fair and equitable employment practices for all.
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