TEKsystems
Data Analyst
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Job Title: Data Analyst
Job Description
This Data Analyst role sits within a global initiative to define technology standards and future target technologies, while establishing common processes that enable consistent scaling and adoption across multiple regions and products. The position focuses on supporting a centralised Salesforce CRM Centre of Excellence that underpins operations across the UKI, France, Spain, Germany, South Africa, Canada, Australia and the US. You will help drive the migration of products from legacy platforms to a new framework built on centralised APIs and integrations, ensuring that CRM, billing and other systems can integrate seamlessly and support wider data and digital transformation initiatives.
Responsibilities
- Analyse complex data sets across multiple regions and products to support the Global Master Operations (GMO) initiative and its technology standards.
- Work closely with stakeholders to understand and define required data definitions, ensuring they align with global data guidelines and business needs.
- Identify and engage the appropriate subject matter experts and product owners to validate and refine data requirements and definitions.
- Finalise data definitions for key concepts such as subscriptions and related attributes, ensuring consistency across products and regions.
- Format and prepare information so that it can be centralised and integrated into the GMO framework and Salesforce CRM instances.
- Support the establishment and ongoing operation of a Salesforce CRM Centre of Excellence, helping to maintain a consistent pace of delivery across all supported regions.
- Contribute to the migration of products from legacy systems to the new GMO framework, leveraging centralised APIs, integrations and org services.
- Provide data analysis and reporting that helps distinguish between fully integrated products and those with partial integrations, highlighting gaps and opportunities for improvement.
- Collaborate with technical leads, solution architects and wider transformation teams to ensure data work supports strategic data and digital transformation objectives.
- Use SQL, Python and related tools to extract, transform, analyse and present data in a clear and actionable format.
- Produce regular and ad hoc reports that support decision-making around CRM usage, subscription models and integration progress.
- Ensure data quality, consistency and integrity across Salesforce instances and other integrated systems.
- Document data models, definitions and processes clearly so they can be understood and adopted by teams across different regions.
- Support a shift from business-as-usual change requests to a model that prioritises business-critical changes with clear value, outcomes and benefits.
- Collaborate with teams responsible for acquired or legacy systems to understand existing data structures and support their transition into the GMO framework.
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Essential Skills
- Strong experience in data analysis, working with complex, multi-region or multi-product data sets.
- Proficiency in SQL for querying, manipulating and analysing data within SQL Server or similar environments.
- Experience using Python for data analysis, scripting and automation of data-related tasks.
- Proven ability to define, refine and finalise data definitions in collaboration with business and technical stakeholders.
- Ability to format and structure information for centralisation within a common data framework.
- Understanding of subscription-based products, including what defines a subscription and the attributes that make up a subscription in line with data guidelines.
- Awareness of CRM systems with specific exposure to Salesforce.
- Strong analytical and reporting skills, with the ability to translate complex data into clear insights and recommendations.
- Excellent communication skills, with the ability to engage and collaborate effectively with a wide range of stakeholders.
- Attention to detail and a methodical approach to ensuring data quality and consistency.
Additional Skills & Qualifications
- Experience working with Salesforce in a data or analytics capacity.
- Background in supporting global or multi-region technology and data initiatives.
- Experience working with centralised APIs and integrations in a complex systems environment.
- Familiarity with subscription billing, contracts, support and customer portals from a data perspective.
- Experience collaborating with technical leads, solution architects and transformation teams.
- Exposure to environments where products have been acquired over time or built on legacy technologies.
Why Work Here?
You will join a business that is investing heavily in data and digital transformation, giving you the opportunity to work on strategic, high-impact initiatives that shape global operations. The environment values collaboration across regions and disciplines, providing exposure to modern CRM platforms and integration frameworks while supporting your professional development. You will be part of a team that is moving beyond business-as-usual work to focus on meaningful, business-critical change, offering a rewarding and intellectually stimulating place to build your career.
Work Environment
You will work within a global technology and data environment that supports multiple Salesforce CRM instances and relies on SQL Server, Python and centralised APIs and integrations. The role involves close collaboration with stakeholders across different regions, products and functions, often working on complex systems that have evolved through acquisitions or legacy development. Work is typically structured around transformation projects and strategic initiatives, with an emphasis on clear outcomes and measurable benefits. The setting is professional and technology-driven, with a focus on modern tooling, structured processes and cross-functional teamwork.
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Location
Newcastle upon Tyne, UK
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
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