GT Automotive
Data Analyst & Customer Support Executive
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
GT Automotive Parts Ltd is a specialist supplier of car parts to the automotive aftermarket. Based in Witney, we're a passionate, expert team dedicated to delivering the right parts, knowledge, and service to our customers. As we continue to grow, we're looking for a dynamic new team member to grow with us.
The Role
This is a pivotal dual-focus role that sits at the heart of our data and customer support teams. You'll play a key role in our data operations, supporting the critical work that powers how we compete and grow in the aftermarket. Alongside this, you'll be accountable for answering customer calls and delivering a brilliant experience that keeps them coming back. It's a varied role with real responsibility, and a real opportunity to make your mark. If you enjoy detailed work, love talking to people and thrive in a busy environment, this role could be the perfect fit.
Role Responsibilities
Data Analyst
- Work directly with our Senior Data Analyst & Technical Operations Lead to manage and upload product data across key industry platforms including Autocat, TecDoc, and MAM — ensuring our catalogue is accurate, comprehensive, and always up to date
- Use Excel and Google Sheets to help organise, clean, and maintain data sets that underpin how we source, price, and sell parts
- Maintain and optimise website data to ensure GT Automotive is displayed positively online
- Take ownership of routine data tasks with pride and precision, and proactively propose improvements to our data processes
- Play an active role in keeping our product data best-in-class. In the automotive aftermarket, great data is a genuine competitive advantage, and your contribution here will directly impact how we perform
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Support Executive
- Field inbound customer telephone calls in a professional, friendly, and knowledgeable manner
- Handle queries, and resolve customer information requests and issues as the first point of contact
- Escalate technical queries to the right team members efficiently and clearly
- Proactively identify sales opportunities during customer interactions and follow up on enquiries to help drive business revenue
- Build great relationships with customers and positively represent the GT Automotive brand
What We're Looking For
- Highly organised with a strong attention to detail
- Comfortable working with data and learning new systems quickly
- A confident communicator who genuinely enjoys speaking with people
- A self-starter who takes initiative and gets things done
- Previous experience in a data-related or customer service role is a plus
- An interest in or knowledge of the automotive industry is beneficial but not essential — we'll teach you what you need to know
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join GT Automotive?
- Be part of a tight-knit family business and expert team that takes real pride in what it does
- We recognise hard work and reward it. If you perform, there are real opportunities to grow and progress within the business
- A front-row seat to a specialist, fast-moving industry where no two days are the same
- Work directly alongside experienced industry professionals and learn from the best in the automotive aftermarket
- Be part of a company that is ambitious and growing — your success and ours go hand in hand
- A supportive, collaborative office culture where your ideas and contributions are genuinely valued
Job Types
Full-time, Part-time, Permanent
Expected hours
25 – 42.5 per week
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location