AgileGrid Solutions
Data Analyst
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About The Company
Uswitch is a leading consumer comparison platform dedicated to empowering individuals across the UK to make informed decisions about their household services. Our mission is to simplify the complex and often overwhelming process of choosing and managing essential home services such as broadband, mobile plans, energy, and insurance. By providing transparent, reliable, and comprehensive information, we aim to help millions of customers save money and enhance their quality of life. At Uswitch, innovation and customer-centricity are at the core of everything we do, fostering a dynamic environment where talented professionals can thrive and make a meaningful impact.
About The Role
We are seeking a highly skilled Senior Marketing Data Analyst to join our Data & Analytics department in London. This pivotal role involves leveraging data to influence strategic decisions, optimize marketing channels, and enhance customer experiences. As part of our team, you will analyze and interpret complex data sets to uncover insights that drive our marketing efforts, from brand awareness campaigns to conversion strategies. Your work will directly impact how we communicate with our customers, identify growth opportunities, and refine our marketing tactics to deliver more personalized and effective messaging. The position offers a hybrid working model, requiring presence in our London office on Tuesdays and Thursdays, with flexibility for remote work on other days. This role provides an excellent opportunity for professional growth, allowing you to work across various projects and collaborate with different teams within the organization.
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Qualifications
The ideal candidate will possess proficiency in SQL, with experience using Python for automation, modeling, and experimentation. You should have a background in CRM or customer-focused analytical roles, demonstrating a strong understanding of customer journeys and marketing analytics. Excellent communication skills are essential, as you will need to articulate complex insights to stakeholders with varied backgrounds and influence decision-making effectively. Experience with BI tools such as Tableau is preferred, along with the ability to develop operational and financial models, synthesize recommendations, and present findings to senior leadership. A proactive approach, strong prioritization skills, and the ability to manage multiple projects simultaneously are critical for success in this role.
Responsibilities
- Utilizing tools such as Google Sheets, BigQuery, Tableau, and Python to analyze marketing data and uncover actionable insights.
- Deepening understanding of CRM programs and collaborating with marketing teams to optimize the customer journey.
- Monitoring key performance indicators (KPIs), diagnosing trends, and automating reports to ensure timely and accurate insights.
- Identifying risks and opportunities within marketing campaigns and recommending data-driven solutions.
- Developing analytical models and tools to enhance our analytical capabilities and support strategic initiatives.
- Influencing marketing strategies through data interpretation and presenting findings to stakeholders to guide decision-making.
- Supporting continuous improvement of marketing performance by analyzing channel effectiveness and customer segmentation.
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Benefits
At Uswitch, we are committed to supporting our employees both professionally and personally. Our benefits package includes a discretionary yearly bonus of 10%, annual pay reviews, and a hybrid working approach with two in-office days per week. We offer a generous pension scheme with employer matching contributions up to 7.5%, alongside a one-off £300 budget to enhance your home workspace. Our leave policies are comprehensive, including 25 days of holiday (which increases to 30 days), plus two additional days for personal time. Additional perks include private medical and dental coverage, critical illness insurance, an employee assistance program, free gym access, and discounts on various products and services. We also provide a training budget to support your development, electric vehicle and cycle-to-work schemes, and regular team events that foster a collaborative and engaging work environment.
Equal Opportunity
Uswitch is an equal opportunity employer committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness. We value diversity and believe that different perspectives and backgrounds contribute to our success. We actively encourage individuals from all backgrounds to apply and are dedicated to providing a supportive environment that promotes equality, inclusion, and growth for everyone.
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