MICHELIN Connected Fleet
Data Architect
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Role: Data Architect - CRM Technical Leader
Location: Aberford, Leeds
Hybrid: 3 days in the office
Salary: £75,000 - £80,000 + Bonus + PMI
As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years.
OUR DREAM
We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream.
OUR PEOPLE & WAYS OF WORKING
At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs.
THE ROLE IN SHORT
Reporting to the CRM Engineering Manager for LB Connected Solutions CXS, you will provide technical leadership for Salesforce and Celigo tools by designing, developing, and overseeing scalable, secure, and maintainable solutions that support business objectives.
The role serves as the technical authority for the CRM ecosystem, contributes to data architecture initiatives, and acts as the CRM Architect's backup to ensure continuity of architectural solutioning and technical governance.
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WHAT WOULD YOUR JOB LOOK LIKE:
Technical Leadership & Salesforce Engineering
- Design, develop, and maintain enterprise-grade Salesforce solutions leveraging standard platform capabilities and custom development technologies, including Apex, Lightning Web Components, Flows, and APIs.
- Establish development standards, engineering best practices, and application design principles to ensure solution quality, security, and maintainability.
- Conduct design and code reviews, identify technical risks, and mentor engineers in delivering high-quality solutions.
- Drive technical decision-making and ensure consistency across the CRM technology landscape.
- Contribute directly to the implementation of complex features and business-critical platform components.
Integration & Data Management
- Design and oversee integrations between Salesforce, Celigo, and enterprise applications.
- Working with CXS DGO (Data Governance Office), ensure data quality, consistency, governance, and traceability across systems and business processes.
- Define scalable data models and integration patterns aligned with current and future business needs.
- Drive continuous improvements in ETL performance, reliability, and operational efficiency.
Delivery & Engineering Excellence
- Ensure high-quality software delivery through modern engineering practices, including automated testing, source control, code reviews, and CI/CD pipelines.
- Support backlog refinement, technical estimation, delivery planning, and technical debt management.
- Monitor platform health, troubleshoot complex issues, and lead root-cause analysis and remediation efforts.
- Foster a culture of engineering excellence, continuous improvement, and knowledge sharing within the Back Office Engineering team.
Cross-functional Collaboration & Architecture
- Partner with Product Marketing teams to translate business requirements into scalable and sustainable technical solutions.
- Collaborate with Group IT (DOTI) to ensure compliance with enterprise architecture, governance, and security standards.
- Contribute to CRM and Data Architecture decisions to support platform scalability, integration, and long-term sustainability.
CRM Architect Backup
- Act as deputy to the CRM Architect, ensuring continuity of architectural leadership and governance.
- Support technology roadmap definition, architecture reviews, and key solution design decisions.
- Represent the CRM domain in discussions with technical and business stakeholders when required.
WHAT WE WOULD LIKE YOU TO BRING WITH YOU:
We are looking for a pragmatic technical leader who enjoys staying close to technology while also influencing architecture and engineering practices. You combine strong Salesforce engineering capabilities with a passion for data, integration, and platform scalability. You are comfortable challenging the status quo, guiding technical decisions, and building strong partnerships across Engineering, Product Marketing, Data Governance, and Group IT teams.
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- 7+ years of hands-on experience designing, developing, and supporting Salesforce solutions in a complex enterprise environment.
- Strong expertise in Salesforce platform development, including Apex, Lightning Web Components (LWC), Flows, APIs, and integration patterns.
- Proven experience leading technical design discussions, driving architectural decisions, and mentoring software engineers.
- Solid understanding of software engineering best practices, including object-oriented design, code quality, testing strategies, source control, and CI/CD practices.
- Experience designing and implementing integrations between Salesforce and enterprise applications using ETL, middleware, or integration platforms, ideally Celigo.
- Strong knowledge of data modeling, data governance, and data quality principles within customer-facing platforms.
- Ability to balance short-term business needs with long-term platform scalability, maintainability, and technical sustainability.
- Experience working in Agile product teams and collaborating closely with Product Managers, Business Stakeholders, and Enterprise IT organizations.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical and data-related issues.
- Excellent communication skills and the ability to explain technical concepts to both technical and non-technical audiences.
Nice to have
- Salesforce certifications such as Platform Developer I/II, Application Architect, System Architect, or Salesforce Certified Technical Architect (CTA) track.
- Experience with Celigo Integrator.io or similar integration platforms.
- Experience with Customer Data Platforms (CDP), marketing technologies, or customer experience ecosystems.
- Knowledge of enterprise data architecture, master data management, and governance frameworks.
- Experience operating in a global, multi-stakeholder environment and collaborating with distributed teams.
Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.
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