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Job Title: Data Centre Technician
Business Sector: Data Centre Solutions, Critical Environment
Location: Sunderland
Please ensure to include your CV with your application to be considered for this role.
Company Profile
CBRE is the global leader in real estate services and investment. We leverage the industry's most powerful knowledge base to meet the commercial real estate needs of our clients worldwide. Our commitment is to be the preeminent, vertically integrated, and globally capable real estate service firm. With over 70,000 employees globally, we operate in 48 countries.
Purpose of the Job
To assist the Data Centre Management Team in delivering a customer-focused, cost-effective, and efficient service. This includes carrying out planned preventative maintenance, reactive works to building infrastructure/plant and equipment in accordance with agreed service levels and to respond to and escalate site engineering emergencies. Undertake small installation works, project works, repairs to building fabric, and handyman duties in order to meet our contractual and legal obligations.
Key Responsibilities
- Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements.
- To be able to carry out fault diagnosis on mechanical and electrical equipment.
- Respond to Building Management System alarms, escalate and effect emergency repairs as required.
- Issue and ensure appropriate controls within the Permit to Work systems.
- Ensure that ACOP’s applicable to the maintenance industry are followed.
- Ensure that suitable spares are available to carry out maintenance of the above plant.
- Ensure that Method Statements and Risk Assessments are prepared and adhered to for all tasks carried out to ensure safe working practices.
- Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes.
- To develop a good working relationship with all members of CBRE staff and client’s staff.
- Ensure the provision of a safe & healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures, and working arrangements, as required.
- Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times.
- Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning.
- Ensure QHSE logbooks, shift hand-over, and the client’s reporting is updated regularly and accurately.
- Have a flexible attitude to working overtime to cover other engineers' holiday leave where required.
- Identify and report potential hazards.
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Personal Specification
Education
- A good basic education is essential, with good written and spoken English, Mathematics, and IT skills.
Training
- The engineer must be formally trained in mechanical and electrical services maintenance.
- City & Guilds 236 parts 1 & 2 (or later) 18th Edition or equivalent qualification.
- Up-to-date skills on building management systems, ACOP’s, fire and environmental control, building control, and health and safety.
- Formal health and safety training IOSH, etc. Safe Operation of High Voltage Equipment (S4).
- Experience of critical environment facilities maintenance, but not limited to, UPS systems, BMS operation, emergency standby generators, testing of electrical systems, dual-fed systems.
- Comprehensive mechanical and electrical engineering experience, undertaking reactive and planned preventative maintenance.
- Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities.
Desirable
- Appointed HV/AP, with the ability to create switching schedules.
- Prior experience working in data centres.
Aptitudes
- Good verbal communication skills.
- Organised and with good written English skills.
- Good computer skills are a necessity as there are a number of reports that are required to be sent to CBRE personnel and the client, as well as logging PPM’s, work reports, and incidences on the client’s system.
- To be able to demonstrate a good use of Excel, Word, and Outlook.
- Ability to learn, and develop both technical knowledge, and understanding of local organizational systems and processes.
- Committed to the delivery of excellent customer service.
- Calm manner, able to work under pressure.
- Able to make sound decisions when needed.
- Physically fit and able to carry tools and components by hand up to 20kg.
- Able to ascend and descend vertical access equipment.
- Able to work at heights and on roofs.
- A team player, able to work with CBRE and client’s staff of all levels.
- Comfortable interacting with client management and dealing with reasonable requests direct from the client.
- Must be able to pass mandatory security clearance 5-year history check.
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Circumstances
- Able to work 4 on 4 off shift pattern of 12-hour day and night shifts which will include weekend, Christmas, and bank holiday working also required to cover holiday for other team members.
- Must be able to work alone as well as in a team.
Equal Opportunities
CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
Why CBRE?
When you join CBRE, you become part of a leading global organization in commercial real estate services and investment, dedicated to helping businesses and people thrive. We are a team of dynamic problem solvers and forward-thinking professionals who create a significant impact in the industry.
Our collaborative culture is built on our shared core values: respect, integrity, service, and excellence. We highly value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you will have the opportunity to chart your own course, develop your skills, and realize your full potential. We welcome applications from all qualified candidates.
Applicant AI Use Disclosure
We are committed to understanding each candidate's unique experience, skills, and aspirations. To ensure a genuine evaluation, we do not utilize artificial intelligence (AI) tools to make hiring decisions. We kindly request that candidates disclose any use of AI in the application and interview process to promote transparency and ensure a fair and equitable evaluation.
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