JLL
Data Centre Operations
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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
This is a float role to support Data Centre Operations for Proximity Services based between Croydon Data Centre. The aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre Engineer will be responsible for providing technical assistance and overall support to our customers, providing 24/7 365 cover through a 12-hour shift pattern days and nights within the data centre (06:00 to 18:00 and 18:00 to 06:00).
Responsibilities
- Provide technical assistance and overall support to customers.
- Installation of racks, housing, network, and computer equipment.
- Managing and implementing installations including shelves, power strips, rails, cable management, and customer IT equipment.
- Identify issues with the hardware or cabling, including replacing internal components and testing, tracing, and labelling of cabling.
- Liaise with counterparts within the company globally and 3rd parties on hardware-related issues and processes.
- Share responsibility for upholding the standards of tidiness, cleanliness, security, asset information, and installation standards within the computer suites.
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Job Specifications - Essential Skills, Knowledge, and Experience
- Computer engineering experience and knowledge to achieve optimum methods of working.
- Cabling experience and knowledge to achieve optimum methods of working.
- Installation of rack mount kit including HP and CISCO, Dell, Arista, Synergy 1200.
- Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.
- Highly motivated individual with a positive and proactive attitude to work.
- Willingness to make changes to improve operational efficiency through innovation, process, and procedures, adopting and adapting ideas and practices from elsewhere.
- Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.
- Capable of working with the minimum of supervision.
- Good written and verbal communication skills (English).
- Good working knowledge of Outlook, Word, and Excel.
- Excellent team skills, with an ability to listen and contribute to discussions and meetings.
- Customer and service-focused, with determination to meet their needs.
- Flexible.
Job Specifications - Desirable Skills, Knowledge, and Experience
- ITIL Accreditation.
- Service Now.
- xpedite.
Location
- On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Equal Opportunity Employer
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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