Onnec
Data Centre Support Engineer
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ONNEC are seeking a dedicated IMAC Data Centre Support Engineer to provide onsite support for a prestigious financial client based onsite in Cody Technology Park.
About the Role
This role will be responsible for supporting day-to-day operational activities, assisting with infrastructure changes, and ensuring a high standard of service delivery within a critical data centre environment. Due to customer operational requirements, flexibility is essential as planned change activities may take place during evenings and occasionally weekends.
Key Responsibilities
- Provide onsite support within a customer data centre environment.
- Carry out hardware installations, removals, upgrades, and relocations.
- Support structured cabling and patching activities.
- Assist with planned infrastructure and change management activities.
- Perform rack and stack activities and equipment audits.
- Ensure all work is completed in accordance with customer processes and documentation standards.
- Maintain accurate records, asset information, and service reports.
- Liaise directly with customer stakeholders and ONNEC management teams.
- Support occasional out-of-hours and weekend change activities.
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Working Pattern
- Standard working hours are Monday to Friday, 09:00 to 18:00.
- Flexibility is required to support customer change activities that may commence at 20:00 or 21:00.
- Working hours may be adjusted to accommodate planned out-of-hours activities.
- Weekend work may be required on an ad-hoc basis and is paid in accordance with overtime arrangements.
Requirements
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- Experience within a Data Centre, IT Infrastructure, or Smart Hands environment.
- Good understanding of server, network, and hardware deployments.
- Experience with structured cabling and patching activities.
- Strong customer service and communication skills.
- Ability to work independently and manage priorities effectively.
- Good understanding of health & safety procedures within technical environments.
- Full right to work in the UK.
Benefits
- Competitive salary
- Overtime opportunities
- Pension scheme
- Employee Assistance Programme
- Career development opportunities with a global technology organisation
If you feel you have the required skills and experience, click apply now to be considered as our IMAC Data Centre Support Engineer - we’d love to hear from you!
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