UK Ministry of Defence
Data Exploitation Officer - Army
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Andover, SP11 8HJ
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
Job Summary
The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.
This role is the Joint Aviation Command (JAC) lead for Power Platform development and digital process improvement. Working across HQ functions, the postholder will identify opportunities to improve business processes and support the delivery of practical, secure and sustainable digital solutions that enhance operational and corporate outputs.
The postholder will develop and maintain solutions using Microsoft Power Apps, Power Automate, Power BI and SharePoint, working closely with users to understand requirements, simplify processes and deliver proportionate solutions. They will support the full lifecycle of solutions from initial discovery and design through testing, implementation and ongoing support.
Acting as a focal point for Power Platform capability within JAC, the postholder will promote effective use of Microsoft 365 tools, encourage adoption of approved approaches and ensure compliance with information management, security, Army policy and data protection requirements. They will contribute to the identification and prioritisation of improvement opportunities and support JAC in realising benefits from delivered solutions.
The role supports Joint Aviation Command personnel across operational and enabling functions, including military and civilian staff from across Defence. Development and support of the Aircraft Serviceability Report (ASR+) and other prioritised digital-improvement projects will form part of the role, working under senior personnel and with defined business ownership.
JAC operates in a joint environment delivering Battlefield Helicopters and Aviation Combat Service Support capabilities to Defence. The headquarters is based at Marlborough Lines, Andover, and routinely supports activity across the UK and overseas.
Core experience in Power Platform development and stakeholder engagement is desirable on appointment. Defence-specific governance, compliance and local platform training may be completed following arrival in post.
This position is advertised at 37 hours per week.
Job Description
As the lead for Power Platform Development within Joint Aviation Command, you will support a diverse customer base of operational personnel across the Royal Navy (RN), British Army, Royal Air Force (RAF), as well as Civil Servants and contractors.
Key Responsibilities:
- Engage process owners to discover, map and analyse business processes; identify duplication, delay, rework, manual handling and avoidable risk; and define proportionate future-state requirements before selecting a technical solution.
- Independently design, build, test, deploy, document and maintain Power Apps, Power Automate flows, Power BI dashboards and SharePoint-based solutions for a range of HQ use cases.
- Scope and deliver proportionate minimum viable products at pace, using iterative development, early user testing and active control of requirement expansion to realise benefits as quickly as practicable.
- Provide internal consultancy and constructive challenge, including advice where a requested solution should be simplified, redesigned, reused or delivered through a method other than Power Platform.
- Maintain visibility of requests, work in progress, dependencies, live products, benefits and technical debt; support prioritisation according to operational benefit, effort, risk, reuse potential and business-owner readiness.
- Ensure every solution has appropriate Information Management, data protection, permissions, testing, documentation, business ownership, support, continuity, change-control and retirement arrangements.
- Mentor and advise JAC personnel developing local solutions; promote safe citizen development, reusable components, agreed standards and sustainable handover to reduce dependency on a single developer.
- Measure and communicate adoption, efficiencies and other benefits realised by delivered solutions.
- Develop and support ASR+ as one product within the prioritised JAC digital-improvement portfolio, with scope and priority agreed through the relevant business owner and senior sponsor.
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Please note: The successful applicant will be required to complete mandatory and specific training relating to the job within 6 months of taking up the position.
Person specification
Essential Criteria:
- Demonstrable experience of independently designing, building, testing and implementing multiple live Microsoft Power Platform solutions.
- Strong practical competence in Power Apps and Power Automate, including dependable workflow design, permissions, exception handling and supportable deployment.
- Demonstrable experience of developing clear, actionable Power BI dashboards or comparable data-visualisation products for business users.
- Experience of analysing business processes, defining requirements and translating user needs into proportionate improved processes and technical solutions.
- Evidence of delivering iterative or minimum viable products at pace while managing competing requirements and controlling scope.
- Ability to consult, communicate and constructively challenge stakeholders at different levels, including explaining technical options, trade-offs and risks in plain English.
- Experience of testing, technical documentation, controlled handover and lifecycle support for live digital products.
- Understanding of information governance, data protection, data quality, permissions and sustainable product ownership within Microsoft 365.
DESIRABLE CRITERIA:
- Experience of working within Defence Microsoft 365, a headquarters environment or another regulated enterprise.
- Experience of mentoring citizen developers, establishing reusable standards or building a practitioner network.
- Knowledge of SharePoint administration and Self Service Group Management.
- Experience of benefits realisation, user-centred design, service design or formal business-analysis methods.
- Relevant Microsoft Power Platform certification or equivalent demonstrable professional development
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Managing a Quality Service
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
Communicating and Influencing
Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
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- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
Learning and Development
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
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