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Data Input Analyst Apprentice - Norwich
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Job Description
This vacancy involves all aspects of administration with a huge range of car parts and accessories for customers and suppliers.
This employer is looking for someone who has some knowledge of working on Excel spreadsheets and numbers.
What you'll do at work
- Dealing with customers via Telephone and digitally regarding stock and orders
- Dealing with customer sales orders
- Communicating with internal and external customers
- Computer/Excel working on bespoke systems inputting of Part numbers, Pricing, Ordering.
- Assisting Directors as required
- Learning and gaining knowledge of products
- Processing customer orders
- Liaising with suppliers and manufacturers
Where you'll work
1 Arminghall Close
Norwich
NR3 3UE
Apprenticeship details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STAFF SELECT LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
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Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Trade Supplier Level 2 qualification
Functional skills in maths and English if required
20% off the job training
End Point Assessment (EPA)
More training information
Employer looking for someone with experience with numbers and has excellent knowledge and experience of the use of Excel Spreadsheets
Any experience or understanding the organisation of grid cells, rows and columns to input data an advantage
No day release required
Desirable qualifications
GCSE in:
Maths and English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
EU Ltd are located in various locations within the Norwich, Norfolk area. As a family run business for over 30 years, we have thousands of happy customers who return to us for all requirement for products for motor spares. Offering a great service and affordability.
http://eu-linco.co.uk (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible employment with the company for the right candidate
Progression routes to further industry training
Ask a question
The contact for this apprenticeship is:
STAFF SELECT LTD
Carolyn Marson
carolyn.marson@novatraining.co.uk
07534486764
The reference code for this apprenticeship is VAC2000034419.
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