Turner & Townsend
Data Manager
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Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description
The Data Manager will take end-to-end responsibility for the management, quality, accuracy and presentation of data across the Global Estates function. Reporting to and supporting the Global Head of Estates, the role will ensure that data is captured consistently, maintained to a high standard and transformed into timely, clear and actionable management information.
The role will also drive continuous improvement, automation and the effective use of AI to reduce manual effort, improve data quality and ensure information processes evolve with the needs of the business.
Key Responsibilities
Data Management & Quality
- Own and manage all key data inputs across Global Estates, ensuring information is complete, accurate, consistent and timely.
- Establish and maintain appropriate data standards, processes and controls.
- Routinely cleanse, validate and reconcile data, identifying and resolving errors, gaps and inconsistencies.
- Act as the central point of expertise for Estates data and information management.
Reporting & Presentation
- Own and maintain regular Estates reports, dashboards and management information.
- Improve the presentation and usability of data to provide clear, concise and decision-useful insight for senior stakeholders.
- Automate recurring reports, data consolidation, reminders and other routine activities wherever possible.
- Develop effective exception reporting and controls to highlight data issues and outstanding actions.
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Continuous Improvement
- Continuously review data processes and identify opportunities to simplify, standardise and improve them.
- Regularly refresh and enhance input templates to reflect evolving business requirements.
- Work with stakeholders to understand changing information needs and ensure data structures and reporting remain fit for purpose.
- Establish and monitor data quality and process improvement measures.
AI & Automation
- Identify opportunities to use AI and automation to improve the efficiency and accuracy of information upload, data processing and reporting.
- Introduce practical AI-enabled solutions to reduce manual administration and improve information flows.
- Stay abreast of emerging technologies and proactively identify opportunities to apply them within Global Estates.
Stakeholder & Leadership Support
- Provide high-quality, timely data and analysis to support the Global Head of Estates and Estates leadership team.
- Work collaboratively with global stakeholders to improve data collection and reporting processes.
- Translate business requirements into practical data and reporting solutions.
- Support ad-hoc analysis, reporting and information requests as required.
Qualifications
Experience & Skills
- Experience in data management, reporting, business intelligence, operations or a related discipline.
- Strong Excel and data analysis skills; experience with Power BI or similar tools desirable.
- Proven ability to improve processes and automate manual activities.
- Strong understanding of data quality, governance and information management.
- Interest in and practical application of AI and emerging technologies.
- Excellent attention to detail, analytical and problem-solving skills.
- Strong communication and stakeholder management capability.
- Ability to work independently, manage competing priorities and proactively identify improvements.
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Key Success Measures
- Improved accuracy, completeness and consistency of Estates data.
- Increased automation and reduced manual effort.
- Timely and reliable data submission and reporting.
- Improved quality and presentation of management information.
- Input templates and reporting that evolve with business requirements.
- Effective use of AI to drive efficiency.
- Strong stakeholder confidence in Estates data and reporting.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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Please find out more about us at www.turnerandtownsend.com/
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter, Instagram, LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Department: Business support
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