Main Duties

• Acting as a key communications point for research teams and other associated members, you will receive and resolve queries through to resolution.
• Proactively managing communications with, for example, clinical investigators, research support staff, and others in external centres for data collection, ensuring everyone is kept up to date as appropriate.
• Ensuring confidentiality on all work at all times.
• Ensuring the smooth day-to-day running of the study protocol and the data collection, flagging up any issues to your manager.
• Abstracting or verifying data from records, possibly involving visits to data collection centres. Checking for any inconsistencies, identifying and resolving any missing, incomplete, or contradictory data. You may be asked to visit centres to obtain data.
• Assisting with general data management and record keeping, which may include anonymising data/samples, maintaining, and applying coding lists, etc.
• Responsibility for accurately entering data into a variety of research and administrative databases, including non-routine or ad-hoc data (i.e. that requires more interpretation or development of new codes) under guidance.
• Performing regular, systematic checks to validate and verify information on the database(s) in order to produce a clean, accurate, and complete data set for analysis. Identifying and resolving any missing, incomplete, or contradictory data. Producing reports and lists on both a regular and ad-hoc basis.
• Working with senior staff you will test data entry, validation, and report generation applications, reporting errors and suggesting modifications. You may create and test simple ad-hoc databases, forms, and report generation on your own initiative.
• Providing administrative support as required. This may include maintaining stocks of supplies, assisting in organising meetings and travel, handling petty cash, and day-to-day distribution of materials to external centres.
• Developing and documenting standard operating procedures for the work of the post, for review by managers. Assisting with the supervision and training of less senior team members, checking the work done by others as appropriate.
• Developing skills and experience by taking part in training to develop advanced computing and broader trial/data management skills.
• Covering for managers within your own area of expertise.
• Any other duties as may be required commensurate with the post.
• Supporting the delivery of clinical research in accordance with the principles of Good Clinical Practice (GCP), the Declaration of Helsinki, applicable legislation (including, but not limited to, the Medicines for Human Use Clinical Trials Regulations, General Data Protection Regulations, Human Tissue Act), the UK Policy Framework for Health and Social Care, Caldicott principles, and applicable NHS Trust and University policies and procedures (including, but not limited to, the University’s Data Protection Policy, Information Security Policy, and Code of Practice for Research) in order to protect the research participants and the quality of each study.
• Other relevant criteria from our equality and diversity knowledge, skills, and experience document here.

Required Knowledge, Skills, Qualifications, Experience

• GCSEs to a minimum of grade C in English and Mathematics grade C minimum (or equivalent level 2 qualification).
• Experience of medical data coding, data entry, and data validation techniques. Able to query and maintain computer databases.
• Must demonstrate a critical and intelligent attention to detail including high standards of accuracy.
• Ability to work independently and prioritise own workload with minimum supervision to ensure tasks meet agreed deadlines.
• Ability to identify and break down potential problems using past experience and knowledge of good research practices.
• Ability to proactively suggest improvements to working procedures under supervision.
• Office experience with administrative skills that include computing and office automation skills (e.g. email, excellent word processing, good document layout, etc).
• Good written/verbal communication and an excellent telephone manner.
• Aptitude for learning and applying new skills, and once trained, have the ability to work independently to gather information or simply find missing or inaccurate data.
• An interest in developing an understanding of the general underlying concepts of trial design, conduct, and analysis.
• Ability to follow complex data management and administration procedures, including the operation and maintenance of complex computer database and information systems.
• Flexible and willing attitude to being part of a multidisciplinary team.
• Understands the importance of equality and diversity in the workplace.
• Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Further particulars can be found here.

Informal enquiries to Helen Evans, email: h.e.evans.20@bham.ac.uk.

View our staff values and behaviours here.

Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

We believe there is no such thing as a 'typical' member of the University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation, and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter, and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and