Hertfordshire County Council
Data Performance & Quality Manager
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Job Introduction
Job Title: Data and Performance Quality Manager
Salary: £38,220 progressing to £41,771 per annum – pay award pending
Hours: 37
Location: Remote with occasional travel across East of England
Contract: Fixed Term or Secondment to March 2028
About The Team
We are seeking an experienced and analytical professional to take on the role of Data and Performance Quality Manager. This is an exciting opportunity to influence strategic decision-making across the Eastern Region, using data and insight to improve outcomes for children and young people who need homes.
This role is hosted by Hertfordshire County Council on behalf of the Eastern Region and forms part of the regional programme supporting children in care, adoption and residential provision. Working across multiple local authorities, you will play a key role in developing a consistent, data-led approach to performance improvement and service development.
About The Role
As Data and Performance Quality Manager, you will play a leading role in driving performance improvement across the region, including:
- Developing and managing regional performance reporting and dashboards, including the Foster East Power BI dashboard and Regional Placement Sufficiency Dashboards
- Analysing complex data from multiple local authorities to identify trends, risks and opportunities for improvement
- Leading the collation and analysis of Key Performance Indicators (KPIs) provided by Regional Framework Providers to assess performance, identify trends, and ensure compliance with framework requirements.
- Supporting senior leaders and partners to use data and insight to inform strategic decision-making
- Interpreting national policy and performance requirements to drive service improvement and consistency across the region
- Presenting analysis and recommendations to senior stakeholders, including Directors of Children's Services
- Providing training, mentoring and support to colleagues to build confidence and capability in the use of data and performance information
You will act as a trusted source of expertise, helping to establish shared measures of success, track progress against regional priorities and support improvement activity across children's services.
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About You
We are looking for a confident and credible professional who can translate complex information into meaningful insight and influence improvement across organisational boundaries.
You will bring:
- Significant experience of data analysis, performance management and reporting within children's services or a related public sector environment
- Strong analytical skills, with experience of working with large and complex datasets from multiple organisations
- Experience of developing dashboards and performance reporting tools, ideally using Power BI
- The ability to communicate complex findings clearly to a range of audiences, including senior leaders and non-technical stakeholders
- Experience of supporting service improvement through evidence-based challenge and performance insight
- An understanding of the political and operational environment across local government and children's services
- A collaborative approach, with the ability to build strong relationships and influence change across partner organisations
This is a unique opportunity to shape regional performance and improvement activity, helping partners work together to deliver better outcomes for children and young people across the Eastern Region.
For an informal conversation about the role please contact Paul.Dryden@hertfordshire.gov.uk
Interview date: 17th and 18th September
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is Level 10. Please locate the job profile here: Job profiles - Corporate services
Benefits of working for us
How To Apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
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Secondment
This role is open to secondments for eligible employees who work for HCC. If you wish to apply on a secondment basis, you must have your line manager’s approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed‑term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed‑term contract basis instead.
Additional Information
We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving Required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
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