Key Responsibilities

Direct Project Delivery:

• Own delivery of assigned projects end to end, from initiation and planning through execution to benefits handover and closure.
• Manage scope, schedule, budget and resources on those projects, and hold delivery teams to the commitments made.
• Manage project-level risks, issues, dependencies and change, escalating to the portfolio where the impact reaches beyond the project.

PMO Leadership & Governance:

• Maintain portfolio reporting and governance frameworks that give clear visibility of project health, progress and dependencies across the data portfolio.
• Own the project management standards, templates and best practice the Data Team delivers to, and keep them practical by applying them on your own projects.
• Lead resource planning and allocation so that utilisation is optimised and critical projects have the right skills and capacity.
• Run risk and issue management across the portfolio, coordinating cross-project dependencies and managing portfolio-level risks that could affect multiple workstreams.

Portfolio Prioritisation & Stakeholder Management:

• Work with senior stakeholders to prioritise projects on business value, strategic alignment and resource availability.
• Provide regular portfolio health reporting to the leadership team, covering progress against milestones, budget status, resource utilisation and benefits realisation.
• Support business case development and benefits tracking, so projects deliver the returns expected of them.
• Facilitate portfolio review meetings and steering committees, presenting status and recommendations that enable informed decisions on project continuation, change or closure.
• Build and maintain strong relationships with business stakeholders across Underwriting, Claims, Finance and Central MI, translating complex technical status into clear business language.

Delivery Excellence:

• Coach and mentor project managers and delivery teams in PMO standards and best practice.
• Support project teams in applying Scaled Agile methods, and ensure Azure DevOps is used consistently for project tracking, reporting and collaboration.
• Drive continuous improvement initiatives that raise delivery capability and efficiency across the Data Team.

Conduct Rules

All employees are subject to the following regulatory conduct rules:

• You must act with integrity.
• You must act with due care, skill and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.

Essential

Qualifications, skills and experience

• Proven track record of running a PMO or managing a complex portfolio of concurrent projects, with demonstrable expertise in portfolio reporting, governance, resource planning and capacity management.
• Personal track record of delivering technical projects end to end – planning, delivery and handover – to agreed time, budget and quality, rather than only governing the delivery of others.
• Strong background in delivering technical projects, with exposure to data, analytics or digital transformation initiatives.
• Hands-on experience of Azure DevOps for planning, tracking, reporting and collaboration.
• Practical experience of implementing and working within (Scaled) Agile frameworks in a multi-team delivery environment.
• Experience of operating credibly at executive and steering committee level, standing behind recommendations under challenge.
• Experience of managing risks, issues and dependencies across multiple concurrent projects, with evidence of unblocking delivery problems before they land.

Desirable

• Professional certification such as PMP, PRINCE2 or SAFe, or an interest in working towards one.
• Exposure to the insurance sector – Lloyd’s syndicate, underwriting or broking.
• Interest in developing knowledge of data and analytics transformation programmes and cloud data platforms.
• Opportunity to develop skills in AI-assisted portfolio reporting and delivery automation as part of the wider Data Team’s tooling.

Core behavioural expectations

• Analysis and decision making
• Strategic perspective
• Relationships
• Performance focus
• Communication and influence
• Resilience and adaptability

Additional Information

A full job description can be seen here

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.