Chelsea and Westminster Hospital NHS Foundation Trust
Data Quality Officer
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Job Description
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Data Quality Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to cover extensive work including Data quality amendments and KPIs.
Responsibilities
- Support the Data Quality Manager in maximising the best use of clinical and non-clinical resources
- Ensure that all enquiries are dealt with in a timely, polite, professional and confidential manner, taking action or escalating as appropriate, using initiative and prioritising skills
- Proactively manage patient pathways so that all patients receive a high standard of service delivery
- Ensure all activity is cashed up in a timely manner using Trust’s PAS/appropriate IT system including DNAs and discharges
- Organise and prioritise workload with minimal supervision
- Liaise with other hospitals and GPs regarding patient care and pathways
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About the Trust
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
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We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Contact Information
For further details / informal visits contact:
- Name: James Kirby-Mills
- Job title: Data Quality Manager
- Email address: james.kirby-mills@nhs.net
- Telephone number: 02033150000
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