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Data Technician Apprentice
Leeds
£18k/yr
Posted 1 day ago
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The Central Operations & Planning Apprentice supports the day-to-day planning and coordination of SBFM's nationwide field operation while completing a structured apprenticeship programme.
Duties and Responsibilities:
Operational Planning:
- Support the production of daily and forward schedules for Area Supervisors using the Company's planning platform (FLS VISITOUR)
- Learn how to optimise travel time, workload distribution and colleague utilisation across the field operation
- Support the planning team in responding to day-to-day operational changes including sickness, emergencies, customer requests and business priorities
- Develop an understanding of how planning decisions balance contractual priorities, colleague wellbeing and operational efficiency
- Work alongside the Operations Planning Manager and Planning coordinator to ensure all business requirements are met by the field team
- Assist with monitoring planning performance and identifying opportunities to improve efficiency
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Central Operations Support:
- Support the mobilisation of new customer contracts through planning and operational coordination
- Assist in producing operational reporting and performance analysis using Microsoft Excel
- Support continuous improvement initiatives across Central Operations
- Learn how planning software and technology support operational delivery, working alongside software suppliers where appropriate.
- Assist with maintaining operational procedures, documentation and best practice
- Support the implementation of new technologies and operational processes as part of ongoing business improvements
Collaboration and Teamwork:
- Build positive working relationships with the Operations Planning Manager, Regional Operations Managers, Area Supervisors, Account Managers and colleagues across the business
- Support colleagues by responding promptly to operational requests appropriate to the role
- Participate in team meetings, training sessions and apprenticeship learning activities
- Demonstrate a willingness to learn, seek feedback and continually develop knowledge and skills
- Support wider Central Operations activities as required
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Qualifications and Skills:
Essential:
- GCSE Grade 4/C or above (or equivalent) in English and maths
- Good organisational skills with strong attention to detail
- A positive attitude with a willingness to learn and develop
- Strong communication and interpersonal skills
- Comfortable using technology and learning new systems
- Basic Microsoft Office skills
- Ability to prioritise tasks and work effectively within a team
- A proactive, flexible approach to work
Desirable:
- A Levels, T Level, BTEC or equivalent qualification
- Experience using Microsoft Excel
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Skills
Microsoft Excel
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working