Gazelle Global
Datacenter Analyst
Wokingham
Posted about 14 hours ago
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The Role
Your responsibilities:
- Ensuring the safe and reliable operation of the data centre estate to protect housed services.
- Conducting regular IT asset audits to uphold data accuracy and compliance.
- Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits.
- Managing changes and risks through the Change Control Process.
- Raising change or incident tickets as necessary.
- Providing incident management support within defined Service Level Agreements (SLAs).
- Representing the data centre estate in CABs, workshops, and multidisciplinary events.
- Validating technical designs to ensure safe housing and supportability.
- Delivering data centre inductions and maintaining access records to meet safety requirements.
- Preparing for and completing all required audits.
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Essential skills/knowledge/experience:
- Must have own vehicle and be able to travel to 5 locations at short notice.
- Minimum 12 months’ experience working within a data centre environment.
- Background in installing and de-installing IT equipment in data centres.
- Knowledge and experience with the ITIL framework.
- In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems.
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Desirable skills/knowledge/experience:
- The analyst must draw upon experience and technical acumen to guide and support all stakeholders interfacing with the Data Centres.
- A strong grasp of both IT infrastructure (compute, storage, network) and facilities management (power, cooling, building management) is essential.
- Leadership skills and the ability to build relationships are crucial for success in this role.
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Skills
IT Asset Auditing
DCIM Tools
Change Control Process
Incident Management
ITIL Framework
Electrical Systems
Mechanical Systems
UPS
Cooling Systems
IT Infrastructure
Facilities Management
Leadership
Relationship Building
Technical Design Validation
Data Centre Inductions