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Data Centre Manager
Location: Peterborough & Corby (Site Based)
Mitie are looking for an experienced Data Centre Manager to lead the operational delivery of a critical data centre portfolio supporting one of the UK's largest banking organisations.
This is a high-profile leadership role with accountability for multiple data centres, critical engineering infrastructure, operational performance, stakeholder management and service excellence across a complex and highly regulated environment. The successful candidate will lead a team of Technical Managers and approximately 55-60 engineers, ensuring the safe and efficient operation of critical power, cooling and M&E systems that support nationally important banking services.
Data centre experience is essential for this position.
What You'll Be Doing
- Leading the operational management of multiple data centres across Peterborough and Corby.
- Managing Technical Managers and a team of circa 55-60 engineers operating within a 24/7 critical environment.
- Taking overall responsibility for critical infrastructure including power, cooling, high voltage and specialist M&E systems.
- Leading incident management, escalation processes and root cause analysis activities.
- Managing KPIs, SLAs, compliance requirements and operational performance.
- Maintaining strong relationships with senior client stakeholders and specialist technical teams.
- Overseeing project activity across the portfolio and ensuring minimal operational risk.
- Providing oversight of soft services including security, cleaning and waste management within the integrated facilities management model.
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About You
We're looking for a proven leader who can operate confidently within a highly critical environment and who understands the standards, controls and stakeholder expectations associated with data centre operations.
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You will have:
- Demonstrable experience in a Data Centre Manager or equivalent leadership role.
- Strong background within critical environments and mission-critical facilities.
- High voltage experience and an Authorised Person (AP) background.
- Experience managing large engineering teams across multiple sites.
- Excellent stakeholder management skills with the ability to influence at senior level.
- A strong understanding of incident management, business continuity and operational resilience.
- Experience managing budgets, commercial performance, KPIs and SLAs.
- A hands-on leadership style and the ability to make informed decisions in a high-pressure environment.
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