Mitie
Datacenter Operations Manager
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Data Centre Manager
Location: Peterborough & Corby | Full-time, site based
This isn’t about being the most technical person in the room. It’s about being the person who can lead a complex, critical operation with confidence.
Mitie is looking for an experienced Data Centre Manager to take operational leadership of a multi-site critical infrastructure portfolio across Peterborough and Corby.
We’re looking for a strong operational leader with the presence, credibility and commercial awareness to bring together people, engineering, service delivery and customer relationships in an environment where resilience and performance really matter.
While data centre experience would be advantageous, it is not essential. What is important is experience leading within a complex, highly critical or regulated infrastructure environment where operational failure carries significant consequences.
What you'll be responsible for
You’ll take overall operational ownership across the portfolio, providing leadership and direction to the teams responsible for delivering day-to-day services.
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Your responsibilities will include:
- Providing strong operational leadership across multiple critical sites
- Leading and developing Technical Managers and engineering teams
- Maintaining a clear focus on operational resilience, safety, compliance and service performance
- Overseeing critical engineering infrastructure and ensuring risks are effectively managed
- Leading the response to significant operational incidents and ensuring lessons are captured through effective root cause analysis
- Building credible relationships with senior customer stakeholders
- Driving performance against KPIs and SLAs
- Managing budgets and ensuring strong commercial performance
- Providing oversight of projects and change activity across the estate
- Overseeing elements of the wider FM operation, including security, cleaning and waste
- Creating a high-performing culture with clear accountability across the operation
What we're looking for
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Your leadership experience is more important than having followed one particular career path. You could currently be working within data centres, utilities, energy, airports, healthcare estates, manufacturing, defence, pharmaceutical, telecommunications or another mission-critical environment.
What we do need is someone who can demonstrate:
- Significant operational leadership experience within a complex or critical environment
- Strong people leadership, ideally managing through other managers and technical leaders
- The gravitas and credibility to operate effectively with senior stakeholders
- An understanding of engineering-led operations and critical infrastructure
- Experience managing incidents, operational risk and business continuity
- Strong commercial awareness and experience managing operational budgets
- The ability to balance people, customer, technical and commercial priorities
- A calm, structured approach when operating in high-pressure situations
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