Datacentre Facilities Engineer

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About The Role

The BSH Facilities Engineer supports the BSH Facilities Manager in all facets of facilities within our datacentres (BSH’s) to ensure they are in optimum safe, secure and operational condition for overall effectiveness and efficiency.

What You’ll Be Doing

• To assist with build and successful delivery of Base Station Hotels / Datacentres
• To support the management and maintain a high standard of planned preventative and reactive maintenance programs for Datacentre critical systems.
• Monitor and maintain equipment performance to ensure correct operation of the critical services of the Data Centres.
• To support the overall operation and maintenance of all electrical, mechanical and heating, ventilation, and air conditioning (HVAC) equipment within the data centre.
• Base Station Hotel (BSH) / Datacentre space inventory management.
• Ensure site compliance with the Company's Safety Program.
• To support in the management of Datacentre Operations in accordance with Boldyn Network UK’s goals and policies, best practices and regulatory guidelines.
• Assist in the continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures, Creating and developing SOP and EOP documentation and other related/similar processes
• Ensure goals, SLA’s and objectives are met and services are maintained, efficiently and effectively.
• Support the development of systems and maintain records that provide for the proper evaluation, control and documentation of assigned activities;
• To assist in management of inventory and regulatory compliance for all assigned assets.
• Ensure proper visibility, escalation, and tracking of all service interruptions or hazards which present safety issues.
• Support the Management of the Datacentre and facilities related 3rd party and in-house preventative maintenance programs.
• Support the management of the Maintenance Provider to ensure a timely resolution of trouble tickets, including the dispatch of technicians to diagnose and resolve issues
• Act as an operational acceptance point of contact for customer dispatches and site visits.
• Develop and maintain cooperative working relationships with customers, landowners, and vendors.
• Support management of the Repair and Maintenance forecast; participate in operational reporting and analysis activities. Provision of monthly data.
• Prepare, review and provide weekly updates for all activities assigned to the BSH Team and provide status reports as requested.
• Ensure proper preparation for and lead resolution of all Base Station Hotel disasters, incidents and major service interruptions in assigned area.
• Monitor sub-contractors in conjunction with current and future projects.
• Resource planning for facilities and datacentres (materials, equipment, etc.).
• Safety and quality management.
• Preserve assets and information by implementing and complying with the disaster recovery, backup procedures, information security and control structures
• Ensure the confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information
• From time to time be there may be a requirement to work outside normal hours during critical maintenance windows or unforeseen maintenances/incidents.