Silver Cloud
Dayforce Consultant (North America)
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Job Opportunity: Dayforce Consultant
This is an exciting opportunity to join a growing Dayforce practice and work with organisations looking to transform their HR, Payroll and Workforce Management technology landscape.
The role is suited to individuals who enjoy solving problems, working directly with clients and combining technical expertise with strong consulting skills.
Whilst project assignments and client requirements will vary, successful candidates will have the opportunity to work across a range of client engagements, industries and Dayforce modules whilst developing their consulting and advisory capabilities.
This is a client-facing consulting role requiring strong stakeholder management skills, a proactive approach to problem-solving and a genuine passion for helping organisations improve the way they operate.
Location: United States (Remote)
Type: Full Time / Contract (depending on project requirements)
Reporting to: Dayforce Practice Leadership Team
Works closely with: Project Managers, Solution Architects, Senior Consultants, Consultants, Commercial colleagues, clients and third-party partners
Role Overview
As Silver Cloud continues to grow its Dayforce practice, we are looking to build a network of talented Dayforce Consultants to support existing and future opportunities across the North American market.
This is an exciting opportunity for individuals who enjoy solving complex business challenges, working directly with clients and helping organisations maximise the value of their HR technology investments.
Working as part of our growing Dayforce practice, you'll have the opportunity to contribute to a variety of implementation, optimisation and transformation projects, whilst developing your consulting expertise and broadening your experience across different industries, organisations and Dayforce solutions.
The role combines functional expertise, stakeholder management and consulting capability, making it ideal for someone who enjoys understanding client challenges, influencing outcomes and delivering meaningful change.
Essential
- Demonstrable experience working with Dayforce, either as an end user, system administrator, implementation consultant or support consultant.
- Experience supporting one or more Dayforce modules, including Payroll, Workforce Management (WFM), Core HR, Benefits.
- Strong understanding of HR, Payroll and/or Workforce Management processes and the ability to translate business requirements into system solutions.
- Experience supporting system implementations, enhancements, optimisation projects or business transformation initiatives.
- Knowledge of system configuration, testing, data validation and issue resolution activities.
- Strong analytical skills with the ability to investigate issues, identify root causes and recommend practical solutions.
- Experience working directly with business stakeholders, subject matter experts and end users.
- Strong communication and presentation skills, with the ability to explain both technical and non-technical concepts clearly.
- Ability to facilitate workshops, gather requirements and challenge existing processes constructively.
- Experience building trusted relationships with clients and internal stakeholders.
- Comfortable working within client-facing project environments and managing multiple priorities simultaneously.
- Ability to work independently whilst contributing positively to wider project and practice teams.
- Ability to travel to client site as and when needed.
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Desirable
- Dayforce certification(s).
- APA and CPA qualified
- Experience working with North American clients.
- Knowledge of CAN & US Payroll processes and legislation.
- Experience supporting Workforce Management, Payroll or Core HR projects.
What Success Looks Like
- Build trusted and credible relationships with clients, becoming a go-to advisor throughout project delivery.
- Deliver high-quality work, taking ownership of outcomes and consistently meeting commitments.
- Develop a strong understanding of both client business processes and Dayforce functionality, enabling them to provide practical and valuable recommendations.
- Demonstrate strong consulting skills, including effective stakeholder management, workshop facilitation, problem solving and clear communication.
- Take a proactive approach to identifying risks, challenges and opportunities for improvement.
- Contribute positively to project delivery while supporting colleagues and sharing knowledge across the wider practice.
- Continuously develop their Dayforce expertise through certifications, training and hands-on project experience.
- Exhibit commercial awareness and understand how their work contributes to client success and business outcomes.
- Embrace feedback, show curiosity and actively invest in their own development.
- Embody Silver Cloud's approach to Consulting Differently by combining technical expertise with collaboration, innovation and a client-first mindset.
Discovery & Solution Design
- Facilitating workshops to understand client requirements and business processes.
- Gathering, analysing and documenting functional and technical requirements.
- Supporting future-state process design and solution recommendations.
- Advising clients on Dayforce best practice and industry standards.
- Identifying opportunities for process improvement and optimisation.
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Dayforce Configuration & Delivery
- Configuring Dayforce solutions based on agreed business requirements.
- Supporting implementation, enhancement and optimisation projects.
- Reviewing solution designs and validating proposed configurations.
- Assisting with reporting, data validation and reconciliation activities.
- Supporting integration, migration and testing activities where required.
- Ensuring client requirements are translated into scalable, sustainable solutions.
Testing & Deployment
- Supporting Parallel Testing and User Acceptance Testing (UAT).
- Creating and executing test scenarios and scripts.
- Identifying, documenting and supporting the resolution of system defects.
- Assisting with deployment, cutover and go-live activities.
- Supporting post-go-live hypercare and client adoption activities.
Client Relationship Management
- Building trusted relationships with client stakeholders.
- Providing guidance and support throughout project lifecycles.
- Managing stakeholder expectations and communicating progress effectively.
- Supporting change management and user adoption initiatives.
- Demonstrating professionalism and credibility in all client interactions.
Practice Contribution
- Contributing to internal knowledge sharing and capability development.
- Supporting the creation of reusable assets, templates and best practices.
- Participating in internal development initiatives and training programmes.
- Staying up to date with Dayforce product developments and industry trends.
- Supporting continuous improvement across the wider Dayforce practice
What you can expect from Silver Cloud
- Remote-first working within approved US locations
- Flexible working and a high degree of autonomy
- The opportunity to help shape and grow Silver Cloud’s North American Dayforce practice
- Varied client exposure across Dayforce implementation and transformation projects
- Access to an experienced international Dayforce consulting community
- Learning, development and Dayforce certification opportunities
- Direct access to senior leaders within a boutique consultancy environment
- A supportive, collaborative culture built around our Consulting Differently approach
- Competitive compensation aligned to experience, seniority and Dayforce expertise
- US employee benefits will be confirmed as part of our North American employment model and discussed transparently during the recruitment process
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