UK Ministry of Defence
DBS Lead Business Analyst
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Location:
Abbey Wood North, Stoke Gifford, Bristol, South West, Tomlinson House, Norcross, Blackpool, Lancashire
Job Summary
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS)
DBS is one of the largest shared service organisations in Europe that provides a wide range of corporate services to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
Our Vision
To support UK defence customers with outstanding service every time.
Our Mission
Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Come and join the DBS community today!
Job Description
The Role
Business Analysts understand and analyse user and business needs. They ensure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture. They challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. They facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.
Responsibilities
- Requirement Gathering
- Co-ordinate requirement activities, their validation and sign-off ensuring that the needs of the key stakeholders are articulated determining the need and value of performing the activity based on the context
- Process Modelling
- Determine requirement for and develop, co-ordinate and agree sign-off of the ‘As-Is’ and To-Be’ business process work
- Gap Analysis
- Co-ordinate and lead on the evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition.
- Impact Analysis
- Lead on ensuring that the potential consequences of a change are correctly identified, that stakeholders have been identified and are part of the overall process and that benefits have been collated in response to the impact analysis.
- Benefit Analysis
- Co-ordinate and lead on ensuring that identified benefits analysis is developed and disseminated to project sponsors, senior managers and project stakeholders where applicable.
- Stakeholder Management & Engagement
- Co-ordinate Stakeholder analysis and comms with project and Comms team and ensure that stakeholder management is an ongoing process.
- Facilitation
- Liaise with business owners, business architects business users change and technical teams to identify solutions.
- System Analysis
- Lead on the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions.
- Assurance & Quality
- Apply recognised methodologies; audit test and quality gates; review deliverables from team and releases.
- Traceability
- Manage the delivery of change against a fully auditable process.
- Business Improvement
- Lead on the work with Business Improvement teams on business readiness and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered.
- Business Solution Design
- Co-ordinate change with policy and strategy to ensure business systems, workflows and processes contribute to target operating model.
- Delivery Products Tools & Documentation
- Co-ordinate development and application of: frameworks; application of methodologies; operating model/target operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case.
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Person Specification
Essential:
- Change management experience in a project delivery environment.
Desirable:
- Knowledge and experience of shared services in the public sector.
Desirable Or Willing To Work Towards:
- Government Project Delivery Accreditation – Practitioner Level
- APMG Agile Business Analysis Practitioner
- BCS International Diploma in Business Analysis
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Making Effective Decisions
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Communicating and Influencing
Technical Skills
We'll assess you against these technical skills during the selection process:
- Project Delivery - Business Analyst - Requirements Management
- Project Delivery - Business Analyst - Solutions Development
Benefits
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Alongside your salary of £61,630, Ministry of Defence contributes £17,854 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
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An environment with flexible working options Monday-Friday
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25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you will also receive leave for His Majesty The King’s birthday
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Hybrid working where role permits
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An opportunity to be considered for Reward and Recognition
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Family-friendly policies including - parental leave and adoption leave
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Learning and development tailored to your role
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Professional and personal development of skills
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A culture encouraging inclusion and diversity
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Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
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Special paid leave to volunteer up to 6 days per year
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A Civil Service pension with an average employer contribution of 28.97%
Working Arrangements
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
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The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Additional Information
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The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
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MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
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Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience
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