Aspire Recruitment
Debt Advice Caseworker
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Debt Advice Caseworker (Ex-Offender Support)
Bridlington & Scarborough
Up to £30,000 per annum + mileage
Full-time, Permanent
Job Description:
We are recruiting for an experienced Debt Advice Caseworker to support individuals with complex financial circumstances, including problem debt, benefit issues, and financial instability. Working across probation services, community activity hubs, and prison settings, you will provide practical debt and money advice to help people regain financial control and work towards long-term stability.
This role is ideal for candidates with experience delivering debt advice, money guidance, or welfare support within organizations such as Citizens Advice, housing associations, local authority welfare teams, debt charities, or similar support-focused environments.
Please note: This is not a debt collection, enforcement, or commercial finance role. We are specifically seeking candidates who have experience supporting people with problem debt and financial hardship.
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The role involves:
- Managing a caseload of individuals and providing tailored debt and money advice
- Conducting full financial assessments, including income, expenditure, and debt reviews
- Supporting clients to prioritize debts and develop realistic repayment plans
- Negotiating with creditors, landlords, utility providers, and enforcement agencies
- Providing guidance on benefits, entitlements, and financial support options
- Helping individuals improve budgeting skills and financial resilience
- Maintaining accurate and compliant case records
- Working across community locations and prison environments as required
You’ll need:
- Proven experience delivering debt advice, money guidance, or financial inclusion support
- Experience within Citizens Advice, debt charities, housing, welfare advice, or similar services
- Strong knowledge of problem debt, budgeting, creditor negotiations, and benefit systems
- Experience supporting vulnerable or socially excluded individuals, including ex-offenders
- Excellent communication and relationship-building skills
- Ability to effectively manage a caseload and maintain accurate records
- A full driving licence and access to your own vehicle
- Willingness to undergo an enhanced DBS check and security clearance vetting
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If this sounds like the perfect role for you, then please submit your CV.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
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