Citizens Advice
Debt Adviser
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Debt Adviser Vacancies
£24,500 Per Annum Pay Award Pending (Incremental pay rises on successful completion of probation and ongoing development in the role)
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Permanent
37 hours per week – Monday to Friday
Based at our Beeston Office
Do you have experience in customer service or a call centre and are ready for a new opportunity? Are you seeking a fresh challenge and the chance to take the next step in your career? Do you want to make a real difference in people’s lives?
Citizens Advice Nottinghamshire Central & South are looking for debt advisers to join us on a new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.
If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills:
- An ability to demonstrate a high level of commitment to training and good understanding/experience of the processes in dealing with advice giving
- The ability to prioritise tasks and work to deadlines using own initiative
- The ability to communicate effectively, both orally and in writing with a range of people and organisations
- The ability to work effectively and collaboratively as part of a team and work without close supervision
- Ability and willingness to follow agreed procedures
- Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds
- Ability to maintain confidentiality and appropriate professional boundaries
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To read the full person specification and information on how to apply please see the job pack below.
Closing date: Friday 11th September 2026
To view the job pack and information on how to apply please visit our website: https://ca-centralnotts.org.uk/join-the-team/
Registered Charity No. 1077828
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system and does not. Please note that we do not apply for work permits or working visas.
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