Health and Safety Executive
Debt & Invoicing Assistant (Band 6/AO)
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Bootle
Job Summary
As a Debt and Invoicing Assistant, your primary purpose will be to support with the debt recovery activity, expenses and reconciliation and the role requires creating invoices for works carried out by Building Safety Regulator (BSR).
This is an exciting opportunity to work in HSE’s central finance division. A key aspect of the role is to deliver debt recovery activity working with both internal and external stakeholders. The role will also provide support for invoicing activity.
Part-time working hours are available for this role. We can accept part-time applicants who can commit to working a minimum of 30 hours per week.
Job Description
Key Responsibilities:
- Assisting with the generation of BSR (Building Safety Regulator) invoices.
- Processing and prioritising an allocation of debt cases involving contact with a full range of external customers via telephone, email and letter.
- Updating and interrogating HSE debt control system using Qlikview.
- Running daily reports in our HR internal and pay systems and completing forms to raise credit notes.
- Receiving and responding to both internal and external queries via Email and Telephone.
- Supporting the expenses lead on various tasks including targeted checks, requests for supporting receipts, etc.
Training Provided:
This post will require extensive knowledge transfer and training from the existing Bootle based team which will require attendance for 3-5 days per week during the training period.
Person specification
Essential Skills And Criteria:
- MS Office skills, particularly Word and Excel
- Telephony experience
- Organisational and planning skills to manage your own workload
- Experience of working in a busy office environment
- Ability to work as part of a team
- Sound communication skills
Hybrid-Statement
At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.
There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 60% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.
Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Communicating and Influencing
- Working Together
We only ask for evidence of these behaviours on your application form:
Managing a Quality Service
Alongside your salary of £28,499, Health and Safety Executive contributes £8,256 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%, far more than in the private sector
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We invest in our people with;
- Competitive rates of pay
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97% far more than in the private sector
- Family friendly policies and working hours to help balance your home life and career
- Carer friendly policies to help create a supportive working culture
- 185 hours annual holiday increasing to 222 hours after 5 years' qualifying service, plus public holidays and 1-day Civil Service privilege leave (recorded as 7.4 hours in addition to your annual leave balance)
- Parental leave benefits
As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Upon submitting your short application form, you will be invited to complete a Civil Service Verbal Reasoning Test.
Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application.
If you successfully pass the test, you will then be invited to complete the final stage of your application.
You must complete the online tests and your full application form by 12:00 on 5th October 2026. If you fail to complete the online test and full application form before the deadline, your application will be withdrawn.
Important: There will be maintenance for online tests on Sunday 27th September 2026. This means you will be unable to access the online tests between 4pm and midnight. Your progress will be saved, and you will be able to continue once the tests are available again.
Application Information
As part of your application, you will be invited to complete an anonymised Personal Statement of no more than 500 words which demonstrates how you meet the essential skills and criteria detailed within the Person Specification.
You will also be invited to complete a 250-word behavioural write up on the lead behaviour 'Managing a Quality Service.'
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement How to Apply
Please access the following link for guidance and further information on the Civil Service Tests, including practice tests: Civil Service online tests - GOV.UK
Sift information
The sift will take place week commencing 5th October 2026, where you will be assessed on your Personal Statement and behavioural write up on the lead behaviour 'Managing a Quality Service.'
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IMPORTANT: Please note an initial sift will be conducted on your Personal Statement. If you meet the benchmark for the Personal Statement element, you will be progressed to a full sift in which the 250 word Statement will also be scored. If you do not meet the standard for the Personal Statement, you will not receive a score for your Behavioural Statement.
Please note, in the case of high volumes of applications you will only be marked on your Personal Statement.
Interview information
Interviews will take place week commencing 19th October 2026, where you will be assessed on the behaviours detailed within the advert and experience based questions.
Interviews will take place in-person at our Bootle Office, Redgrave Court.
Sift and interview dates may be subject to change, depending on panel availability.
Sponsorship
This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.
Further Information
Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.
HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.
From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk.
Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.
Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.
HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.
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