Bumble Inc.
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Introduction to Role & Team
Bumble Inc. is looking for an Integrity Operations Specialist to join our Trust Operations team. Trust and safety are central to Bumble’s mission to create a world where all relationships are healthy and equitable, and in this role you’ll help bring that mission to life by supporting members through some of their most sensitive and challenging experiences.
You’ll investigate safety concerns, review accounts and content against Bumble Inc.’s Community Guidelines, and provide compassionate, trauma-informed support to members who have experienced safety incidents. You’ll work across a range of complex and sensitive issues, using established policies, operational guidance, sound judgment, and AI-supported tools to reach fair and consistent outcomes. You’ll also collaborate closely with colleagues across Trust & Safety, Customer Experience, and Legal, taking ownership of cases and demonstrating our Bumble values of Respect, Curiosity, and Excellence in how you support our community and one another.
This role will be based in the U.S. and will report to the Senior Integrity Operations Manager.
Please note that this position involves exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.
What you’ll do
- Investigate and take action on member reports and proactive detections involving safety concerns, including harassment, threats, non-consensual imagery, and other potential violations of Bumble Inc.’s Community Guidelines.
- Provide thoughtful, high-touch and trauma-informed support to members who have experienced safety incidents, demonstrating Respect and care while following established safety processes.
- Review accounts and content flagged for potential safety violations, applying policies and operational guidance consistently while using sound judgment to determine appropriate next steps.
- Manage sensitive and time-critical cases with attention to detail, taking ownership of your work and seeing cases through from initial review to an appropriate outcome.
- Collaborate purposefully with Trust & Safety, Customer Experience, Legal, and other partners to escalate and help resolve cases that require additional expertise or support.
- Identify recurring issues, patterns, and opportunities to improve workflows, sharing insights that can strengthen operational consistency and member safety.
- Use AI-supported tools and internal systems to improve efficiency and support decision-making, reviewing outputs critically for accuracy, bias, privacy, and fairness and applying human judgment before taking action.
- Participate in on-call rotations, including evenings, weekends, and holidays as needed, adapting with an agile mindset to support our global community.
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About you
- Requires 1+ years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.
- Bring experience in Trust & Safety, customer support, crisis response, content moderation, or another environment where you have handled sensitive or safety-related issues.
- Are comfortable reviewing potentially distressing content, including material relating to child exploitation, sexual or physical violence, suicide and self-harm, while approaching this work with care and professionalism.
- Communicate clearly and compassionately in writing and verbally, particularly when supporting vulnerable individuals or navigating sensitive situations.
- Apply sound judgment within established policies and processes, balancing efficiency with careful, consistent decision-making and demonstrating Bumble’s values of Respect and Excellence.
- Collaborate purposefully with colleagues, take ownership of your work, and maintain an agile mindset as priorities, cases, and operational needs evolve.
- Proficiency in Spanish, Portuguese, French, or another language in addition to English is welcomed but not required.
About Us
Bumble Inc. is the parent company of Bumble Date, BFF, and Badoo. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date) and friendship (BFF). BFF is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections and community based on shared interests. Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products.
AI Fluency
AI is important to us. We’re excited by people who are curious and experimental, and who think thoughtfully about how AI can amplify their impact and outcomes.
We encourage you to use AI responsibly as you prepare your application. Please don’t use it to fabricate experiences or answer questions live in interviews. We care deeply about authenticity and want to understand your real skills, judgment and voice, because building a meaningful, genuine connection with you matters to us.
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Final Compensation
Will be determined based on factors such as the selected candidate’s qualifications, relevant experience, skill set, and other job-related considerations.
Inclusion at Bumble Inc.
Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.
In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).
AI in Bumble Inc. Hiring
At Bumble, we may use AI tools to support parts of our recruitment process — such as helping us record, transcribe, and summarize conversations, and supporting job alignment by comparing resumes and job descriptions to highlight skills and potential roles that may be a good match. These tools help us work more efficiently and stay focused on you during our conversations. Importantly, all hiring decisions are made by people. AI is used only to support our team’s efficiency and improve the candidate experience — not to evaluate or decide on your candidacy. Participation in AI-supported interviews and conversations is completely voluntary and will not impact your candidacy. If you’d prefer to opt out, simply let your recruiter or interviewer know at the start of a call, or anytime during the interview or conversation. Summaries and related data are retained only as long as needed in line with our internal data retention policies. If at any point you’d like a transcription or summary deleted, please contact your recruiter directly.
Fraudulent Candidate Detection
Our applicant tracking system analyzes signals relating to device, IP, email, and phone data associated with each application to protect applicants and our hiring process from fraudulent applications. These signals provide indicators for internal review only and do not constitute a definitive determination of identity or intent. No applicant is rejected, advanced, or otherwise affected based solely on this analysis without human review
For further information on how we hold and manage your data, please refer to our Privacy Policy.
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