UK Ministry of Defence
Defence Business Services (DBS) - Payroll Process, Governance and Assurance Tax Account

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Centurion Building, Gosport, Hampshire, Southeast, PO13 9XA
Job Summary
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
Our Vision - To support UK defence customers with outstanding service every time.
Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today!
Job Description
The Payroll Process, Governance and Assurance Tax Account role is part of the team that oversees Military Payroll Operations within Defence Business Services Armed Forces and Veterans Services (DBS AFVS). You will be responsible for overseeing a wide range of finance and systems related activities, helping to ensure Military Payroll operations remain compliant with relevant statutory legislation and MOD policy.
You will work closely with our commercial partner, supporting them in delivering high quality payroll services to Service Personnel.
This Includes:
- Help facilitate on all finance related issues for Armed Forces Payroll including tax and National Insurance (NIC), banking facilities, the military HR system (Joint Personnel Administration (JPA)), cash forecasting and other pay issues, liaising with the external payroll provider and Authority colleagues to ensure the smooth operation of Payroll.
- Responsibility for ensuring all JPA debtor/credit control accounts are accurately reconciled on a monthly basis by the external payroll provider, with any outstanding issues resolved in a timely manner.
- Lead on all aspects of Payroll & Allowances activity with tax and National Insurance implications under PAYE legislation. Assurance of P11D (benefit in kind) reporting and completion of the annual PAYE Settlement Agreement (PSA) for all agreed MOD liabilities. Liaison with other MOD Depts and HMRC as required to ensure all legislative requirements are met.
- Management of JPA Systems accounting, particularly standing data held within JPA. Initial point of contact for all issues concerning JPA Costing and Accounting Strings.
- Improve ways of working embedded within the Service Delivery Contract (SDC) to ensure payroll requirements are delivered in line with the relevant direction, whilst developing innovative solutions to address emergent issues.
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Including:
- Being fully conversant with requirements and ensuring that they accurately reflect the current business needs, in particular time, cost and quality.
- Ensuring outputs and performance levels are delivered in accordance with those set out within the contract.
- Reporting any failures or potential failures via the appropriate contractual mechanism i.e., Contract Incident Form, Contract Performance Notice or Notifiable Default Notice
Person Specification
Essential
- Strong background in finance with good Microsoft Office skills, particularly Excel.
- Ability to work closely with multiple internal and external stakeholders, leading discussions on a wide range of financial/tax issues and managing competing demands.
- Able to manage own workload, effectively prioritising tasks to ensure effective delivery of payroll.
- Attention to detail to ensure financial/tax submissions are timely and accurate.
Desirable
- An understanding of MOD finance processes and Joint Personnel Administration.
- Good understanding of personal taxation and National Insurance legislation
- Good understanding of payroll operations – with particular focus on accounting, tax and banking issues
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Seeing the Big Picture
- Working Together
- Changing and Improving
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Managing a Quality Service
- Seeing the Big Picture
- Working Together
Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- An environment with flexible working options Monday-Friday
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
- Hybrid working, where role permits
- An opportunity to be considered for Reward & Recognition- £250-£5000 per year.
- Family friendly policies including parental leave and adoption leave
- Learning and development tailored to your role
- Professional and personal development of skills
- A culture encouraging inclusion and diversity
- Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
- Special paid leave to volunteer up to 6 days per year
- A Civil Service pension with an employer contribution of 28.97%
Allowances
The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.


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External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Employment Hours
This position is advertised at 37 hours per week.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
At application stage you will be assessed against the following:
Behaviours:
- Managing a Quality Service
- Seeing the Big Picture
- Working Together
Experience:
Candidates will be required to provide CV details to include job history and previous skills and experience.
Candidates will be required to provide a statement of suitability. (Word count: 500)
Please provide information of how you meet the criteria set out in the job description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert.
At interview stage you will be assessed against the following:
Behaviours:
- Managing a Quality Service
- Changing and Improving
- Seeing the Big Picture
- Working Together
- Communicating and Influencing
In The Rare Case Where Individuals Have Exact Matching Scores, The Order Of Merit Will Be Determined Based On The Behaviour Scores At Interview In The Following Order:
- Behaviour - Managing a Quality Service
- Behaviour - Changing and Improving
- Behaviour - Seeing the Big Picture
- Behaviour - Working Together
- Behaviour - Communicating and Influencing
If Candidate Scores Are Still Exact, The Merit Order Will Then Be Determined On The Sift Score In The Following Order:
- Behaviour - Managing a Quality Service
- Behaviour - Seeing the Big Picture
- Career - Job History
- Career - Previous Skills
- Behaviour - Working Together
- Career - Personal Statement
We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.
Application sifting to take place from Early to Mid September
Interviews are currently taking place via the following method: Ms Teams
Interviews will be conducted from Late September
A minimum of 2 full working days’ notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.
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