Howden
Delegated Authority Technician
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Delegated Authority Technician
Role Purpose
We're looking for a Delegated Authority Technician to join our fast-paced team supporting delegated underwriting operations. This hybrid role offers variety, collaboration, and the chance to grow your insurance expertise. You'll deliver accurate and efficient support across delegated authority processes. Your work will ensure compliance, maintain data integrity, and enable smooth operational delivery. This is an excellent opportunity to develop your skills in a dynamic environment while contributing to a key business area.
Key Accountabilities
- Deliver risk, premium, and claims bordereaux that are accurate and meet agreed timescales and standards.
- Draft and present Delegated Authority agreements and endorsements for sign-off.
- Monitor gross written premium and notifiable limits, ensuring timely reporting.
- Calculate profit commission and provide information related to Treating Customers Fairly (TCF).
- Collate and analyse data for internal and external collaborators.
- Ensure compliance with Lloyd's Regulatory Standards and FCA principles.
- Maintain up-to-date knowledge of Market Bulletins and Lloyd's International Trading Advice.
- Use Lloyd's systems efficiently and adapt to new systems, procedures, and DA structures.
- Support the team and manager with day-to-day operations and project work.
- Liaise professionally with insurers and internal teams.
- Ensure all client records and communications are accurately documented and securely stored.
- Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies.
- Uphold Howden's standards, market best practices, and the CII Code of Ethics.
- Adhere to the firm's Treating Customers Fairly policy and segregation of duties guidelines.
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Skills & Experience
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- Strong knowledge of the insurance market and Delegated Authorities, including experience preparing risk, premium, and claims bordereaux, agreements, and endorsements.
- Proficient in Excel, with confidence using lookups, formulas, pivot tables, and macros.
- Minimum of 2 years' experience in the insurance industry.
- Cert CII qualified or committed to achieving the qualification within 18 months of joining.
- Strong attention to detail and ability to manage high volumes of work efficiently.
- Highly organised with excellent time management and prioritisation skills.
- Able to work effectively under pressure and adhere to correct procedures at all times.
- Committed to continuous learning through eLearning and professional development.
- Proactive in identifying and improving inefficient processes.
- Demonstrates core values of Passion, Integrity, Expertise, and Deliver—motivated, trustworthy, eager to grow professionally, and a strong team contributor.
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