Manage The Due Diligence Processes For Delegated UW Arrangements

• Ensure a consistent approach to appraising new and renewal delegated authorities (review of background checks, financial standing, systems and controls, etc) and providing an independent forum for underwriters and claims managers in conducting their due diligence.
• Supporting the team in managing referrals where required

Manage the Processing of Data and Internal Broking Functions for Delegated Authorities

• Ensure sound management and consistent approach to data entry into risk and premium management systems and premium reconciliations.
• Support underwriters and promote best practise on key data management requirements
• Ensure regulatory and exposure management requirements are consistently met
• Escalate key issues and trends to the appropriate committees where intervention is required as per the Delegated Operations Policy.
• Provide analysis of validation errors and contract breaches to underwriters attention

Implement And Manage Delegated Arrangement Monitoring Activities

• Ensure sound management (and documentation thereof) of premium and binder performance,
• Ensure consistency of approach to credit control with delegated authorities – liaising with underwriters, finance and outsourced credit controllers.
• Being a ‘second pair of eyes’ in reviewing binder performance.

Manage Delegated UW Compliance Activities

• Ensure adequate documentation is retained for all live delegated authorities.

Provide Management Reporting And External Liaison

• Prepare periodic management reporting of key issues.
• Participate in committees to ensure escalation and feedback to the relevant management committees.
• Use the working knowledge of Lloyd’s regulations in complying with the Lloyd’s byelaw for delegated underwriting and FCA rules and guidance on material outsource providers.
• Prepare and, if necessary, present to regulators documentation and presentations in relation to managing delegated activities.

General Support

• Producing and presenting monthly papers for committees as required. Delivering additional presentations / updates to committees as required
• Representing the company at various internal and external market meetings;
• Support management and assist in being the point of contact and reference for delegated assurance and audit related market initiatives
• Assisting in delivery of projects by the Delegated Operations team as required
• Assist in the management of ad hoc queries directed to the team
• Assist in other activities of the team as required to comply with relevant Beazley procedures and policies
• Ensure the team are supported and work is managed appropriately, and dealing with escalations, problem areas, or involvement in general BAU as and when required.
• Highlighting any gaps in resource, reporting or data needs
• Managing any Lloyd’s queries or improvements within the delegated space
• Ability to run reports and use data to support decisions.

General

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours.

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules. Undertake relevant training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification

Education and Qualifications

• Educated to A level or equivalent
• Degree in any discipline – preferred but not essential

Skills And Abilities

• Excellent organisational skills
• Analytical, able to review reports, extract relevant issues and assess their importance
• Assertive, able to provide challenge to internal and external stakeholders to ensure issues identified are adequately addressed and brought to an acceptable conclusion
• Able to communicate effectively both verbally and in writing with both internal and external stakeholders and to successfully manage these relationships
• The ability to manage time, meet deadlines and prioritise
• Ability to ‘step up’ and manage the team in the absence of the Head of Delegated Operations
• Team worker as well as able to work on own initiative
• Meticulous, precise, thorough, good at record keeping
• Strong computer skills – good working knowledge of MS Office, intermediate excel, word and powerpoint skills

Knowledge and Experience

• Previous experience of working in a Lloyd’s insurance environment
• Knowledge or experience of delegated business vital
• Audit knowledge or experience beneficial
• Previous administrative experience
• Previous people management experience

Aptitude and Disposition

• Collaborative and professional
• Outcome focused, self-motivated, confident and enthusiastic
• Professional approach to successfully interact with internal as well as external contacts, in particular external audit firms and other managing agents
• Diplomatic, cooperative and collaborative in approach
• Assertive, persuasive, resilient