Intersect MBO
Delivery Assurance & Administration Lead (FTC)
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Overview
Intersect MBO is the member-based organization that underpins Cardano’s decentralized governance. Formed to ensure that the Cardano ecosystem remains community-led and self-sustaining, Intersect acts as both a convenor and enabler - connecting developers, Delegated Representatives (DReps), project teams, and members to shape the blockchain’s future collectively.
Through its committees, working groups, and open membership model, Intersect develops governance frameworks, coordinates ecosystem initiatives, and supports transparency across technical, strategic, and financial domains. Intersect operates independently of IOG, EMURGO, and the Cardano Foundation, while collaborating closely with them to deliver on Cardano’s long-term vision.
Intersect is currently administering over 400 million ADA worth of initiatives on behalf of Cardano’s ecosystem and decentralized treasury, while also playing a key role in supporting tier-1 ecosystem integrations and operational coordination across a rapidly evolving governance landscape.
At its core, Intersect is about community governance in action, giving the people who build and use Cardano the power to guide its direction.
The Role
The Delivery Assurance & Administration Lead (/ DA & Admin Consultant) provides hands-on delivery assurance and operational administration for work administered through Intersect.
The role combines two related but distinct responsibilities: Delivery Assurance, focused on reviewing delivery milestones and vendor evidence against agreed Statements of Work; and Administration, including carrying out the operational actions required to administer relevant smart contracts.
The Lead provides experienced, reliable hands-on delivery across both areas while helping maintain consistent standards, processes, records and ways of working.
Core Accountabilities
Delivery Assurance – Milestone Reviews
- Conduct milestone reviews across relevant vendor and contributor work.
- Review evidence submitted by vendors against the requirements and deliverables set out within Statements of Work.
- Assess whether evidence sufficiently demonstrates completion of agreed milestones.
- Identify missing, unclear or insufficient evidence and work directly with vendors to resolve gaps.
- Maintain clear records of milestone reviews, evidence and outcomes.
- Identify delivery risks, dependencies, inconsistencies or concerns through the milestone-review process.
- Escalate material concerns or areas requiring judgement to the Head of Operations.
- Ensure milestone assurance is consistent, evidence-based and proportionate.
Administration – Smart-Contract Management
- Carry out administrative actions required on relevant smart contracts.
- Ensure smart-contract actions are completed accurately, appropriately and in accordance with agreed processes and authorisations.
- Maintain accurate records of smart-contract administration and completed actions.
- Coordinate with relevant internal stakeholders where information, approval or action is required.
- Identify and escalate administrative issues, exceptions or risks.
- Support continuity of smart-contract administration by maintaining clear processes and documentation.
- Contribute to ensuring appropriate colleagues are trained and able to provide resilient administrative coverage where required.
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Delivery Assurance & Administration Standards
- Maintain clear and consistent working practices across Delivery Assurance and Administration.
- Help develop and improve templates, guidance, records and processes.
- Support the Delivery Assurance Partner with more complex milestone reviews, questions or exceptions where required, without holding formal line-management responsibility.
- Identify recurring issues or process gaps and recommend improvements to the Head of Operations.
- Ensure records provide a clear and auditable picture of assurance and administrative activity.
Stakeholder & Vendor Coordination
- Work directly with vendors and contributors throughout milestone-review activity.
- Communicate clearly where further evidence, clarification or action is required.
- Coordinate with internal stakeholders involved in Statements of Work, delivery, approvals or smart-contract administration.
- Maintain constructive working relationships while retaining appropriate independence and rigour in assurance decisions.
- Escalate issues promptly rather than allowing unresolved concerns to delay downstream activity.
Decision-Making Scope
Owns:
- Assigned milestone reviews and associated evidence assessment.
- Assigned smart-contract administrative actions.
- Accuracy and completeness of assurance and administration records.
- Day-to-day coordination with vendors relating to assigned reviews.
Leads:
- Consistency and quality of Delivery Assurance & Administration working practices.
- More complex milestone reviews or administrative cases allocated to the role.
- Improvements to templates, guidance and operational processes.
Escalates:
- Material discrepancies between vendor evidence and Statements of Work.
- Significant delivery concerns or unresolved vendor issues.
- Smart-contract actions requiring approval or judgement outside established processes.
- Risks or exceptions that require Head of Operations input.
Does not own:
- Vendor delivery or technical execution.
- Technical design or smart-contract implementation.
- Funding or organisational prioritisation decisions.
- Formal people management
Success Measures
- Milestone reviews are completed accurately, consistently and within expected timescales.
- Vendor evidence is assessed clearly against the requirements contained within Statements of Work.
- Evidence gaps or delivery concerns are identified and resolved or escalated promptly.
- Smart-contract administrative actions are completed accurately and reliably.
- Delivery Assurance and Administration records are clear, current and auditable.
- Processes are sufficiently documented to provide continuity and resilience.
- Stakeholders experience the function as rigorous and reliable without creating unnecessary bureaucracy.
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Skills, Experience & Behaviours
- Experience in delivery assurance, programme administration, contract administration, operations or a related environment.
- Strong ability to review evidence against documented requirements, deliverables or contractual commitments.
- Experience working with Statements of Work, milestones or vendor deliverables.
- Excellent attention to detail and confidence working with records, evidence and operational processes.
- Comfortable working within technical environments and learning technical concepts without needing to own technical delivery.
- Able to apply sound judgement when evidence is incomplete, unclear or inconsistent.
- Strong stakeholder communication skills, including working directly with external vendors or contributors.
- Experience working with blockchain or smart-contract environments is advantageous but not essential where there is strong transferable operational capability.
- Able to work independently and take ownership of hands-on operational activity.
- Previous experience or familiarity with the Blockchain industry is desirable.
Hiring Process
The suitable candidate will be selected through a three-stage recruitment process. All interviews will be conducted remotely via Google Meets.
Introductory Call: An initial conversation with our People Team to confirm alignment and suitability for the role.
Formal Interview: A detailed interview to assess experience and fit from both technical and team perspectives. This will likely include a take-home task to complete and present in this interview.
Final Stage: A competency-based assessment and additional opportunity to ask questions.
Intersect is an equal-opportunity organization. We value diversity of thought, identity, experience, and culture and are committed to building a leadership team that reflects the decentralized community we serve.
To learn more about Intersect MBO and what we do, please visit our Knowledge Base - https://docs.intersectmbo.org/
Please note: This engagement may be via a 12 month fixed-term contractor agreement, subject to compliance.
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