Ocado Logistics
Delivery Driver - Merton
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Customer Service Team Member – Ocado Logistics
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Join Ocado Logistics, where there are bags of possibilities.
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics, our Customer Service Team Members play a vital role, delivering top-quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station—sing along as loud as you like!
In return, we use automated technology to pre-plan your routes and pre-load your van so you can get going straight away!
About the Role
Everyone likes their groceries at different times, so our working patterns involve evenings and weekends in addition to weekdays.
- Hours: 40 hours per week, including paid breaks
- Flexible shifts: AM & PM, with shift start/end times from 05:30 AM to 12:00 AM (midnight)
- Shift distribution: Any 4 days out of 7, working 10-hour shifts
- Ready by: Your shift rota is provided 13 weeks in advance
- Average earnings: With premises earned via evenings and weekends already in place, your average hourly rate is an impressive £14.54/hour. Enhanced overtime provides even higher potential earnings.
(For a more detailed schedule of shift patterns, see the full advertisement.)
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Responsibilities
As a Customer Service Team Member, you will:
- Drive from warehouse to customer locations effortlessly and efficiently
- Deliver top-quality products with a smile, ensuring customer satisfaction
- Interact with diverse customer groups representing all walks of life
- Comply safely with warehouse and delivery operations
- Handle orders with care, including special products (e.g., alcohol must be delivered legally to those aged 18+)
Requirements
Driving Licence Standards
- Minimum of 12 months driving experience
- UK or EU full driving licence
- No more than 6 penalty points
- No driving disqualifications in the past 5 years
Other Criteria
- Must be over 18 years old (due to the handling of alcohol products)
- Must possess excellent communication skills
Our Benefits to You
Everyone’s shifts will vary, but at Ocado Logistics, you’ll enjoy:
- Competitive pay: Earny £13.96 - £18.57/hr, including premium rates for longer hours and weekends
- Paid breaks: Every minute worked is paid
- Employer pension scheme: Up to 7% matched contributions after just 3 months
- Personalised perks
- Enhanced digital health and wellbeing services, including virtual GP appointments (for you + dependents)
- Discount cards offering deals from hundreds of high-street retailers, entertainment venues, and restaurants
- Discounted insurance (public liability, home, travel, and dental)
- 15% off your Ocado shopping
- Life insurance coverage from day one
- Career development
- Excellent growth potential, with 87% of internal roles filled by longstanding colleagues
- A supportive environment for employees to progress beyond delivery driving if desired
Get help with your application
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Training & Support
No previous experience is necessary—just bring yourself and a positive attitude. Our training team will support you throughout.
Meet & Move On
Our process is straightforward:
- Fill out an online application (no CV required)
- Online Licence Check & Right to Work Verification
- Tour the site & Q&A with the team
- DBS Check
- If all goes well, you’ll be employed!
Childcare/Graduate Discount Applies!
Applicants who meet the eligibility criteria for National Minimum Wage will earn 5.1% above the national standard—eligible candidates do not need to prove characteristics such as age or qualification levels.
Inclusivity & Equal Opportunities
Ocado Logistics is committed to providing a supportive, accessible, and inclusive workplace.
People with disabilities are encouraged to apply, and reasonable adjustments will be made to ensure you can thrive in this role.
Apply via the link below and join our friendly team on the road to happy customers!
Permanent contract with fully paid breaks included.
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