esynergy
Delivery Lead - Financial Services
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title
Do you enjoy building trusted relationships with project teams and helping them feel supported throughout their engagement? Do you like guiding projects from early planning through to completion? Can you work with technology teams to ensure successful delivery?
esynergy is looking for a Financial Services Delivery Lead to join the esynergy Delivery function, in an oversight and assurance capacity. You will manage multiple project delivery across planning, execution, monitoring, and completion. You will also take on engagement responsibilities that help associates, clients, and internal teams stay aligned and supported throughout each assignment.
You will be a credible, client-facing leader who provides rigorous oversight and assurance across complex delivery engagements — holding programs to account against quality, risk, and governance standards, and ensuring technology solutions are delivered to the outcomes the business actually needs.
Responsibilities: 🌟
- Contribute to business development by attending client and delivery meetings that surface or advance potential opportunities, maintaining a consistent weekly presence across accounts.
- Take hands-on delivery management responsibility for a portfolio of client accounts, actively directing day-to-day delivery rather than observing from a distance.
- Provide independent assurance and oversight on a separate set of client accounts, checking delivery quality, risk, and governance against esynergy's standards.
- Maintain regular stakeholder engagement, holding catch-ups with associates and clients on allocated accounts at least fortnightly to stay ahead of issues.
- Own quality measurement for allocated accounts, capturing Customer Satisfaction (CSAT) and Associate Satisfaction (ASAT) ratings every month with full coverage across clients and associates.
- Champion brand representation by ensuring the large majority of allocated associates carry an esynergy title, reinforcing consistent brand presence on client accounts.
- Lead weekly account planning & reporting, landing delivery reports and maintaining regular client engagement touchpoints (internal and client).
- Support resource forecasting and capacity planning across accounts to optimize team utilization within esynergy's delivery function.
- Accountable for all delivery roadmaps, maintaining plans using agile methodology, identifying stakeholder maps, and owning RAID activity to uncover and escalate risks and issues.
- Creating Completion statements, monthly value reviews, and monthly team health checks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements: ✔️
- Proven delivery experience in regulated financial services (banking, insurance, payments, or capital markets)
- Working knowledge of relevant regulatory and control frameworks, e.g., FCA/PRA requirements, operational resilience, data privacy, and financial crime controls
- Comfortable managing delivery risk and assurance activity alongside compliance and audit functions
- Credibility built from prior experience in the sector
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Values:
Our values define how we do business and interact with our community.
- Honesty
- Collaboration
- Growth
Diversity, Belonging & Inclusion: We welcome all applicants from all backgrounds. esynergy is proud to hire on potential, not specific experience or qualifications, so feel free to reach out if this sounds like you but with less experience.
Benefits:
We are proud of our inclusive benefits, including unlimited holiday, wellbeing budget, LGBTQ+ inclusive parental leave, and more. Check out our full list of benefits here.
About us 🔓
esynergy is a technology consultancy and we build products, platforms, and services to accelerate value for our clients.
We drive measurable impact that is tightly aligned to our clients' business objectives. In practice, that means high transparency, metric-driven reporting, incremental handovers, and a consistent focus on building our clients' capability.
Our delivery teams are small and highly functional, formed by a vetted ecosystem of associates, luminaries, and partners. We choose technologies that are the right fit for our clients' needs and are not opinionated around specific tech stacks and service offerings.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location