Hawk-Eye Innovations (HEI)
Delivery Manager
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Delivery Manager
Hybrid Working - 2 Days in the office
Location: Either our London, Basingstoke or Bristol office
Salary: £34,000 - £48,000
Hi, I'm Zoe Evans, Senior Delivery Manager at Hawk-Eye Innovations in the Tracking and Auto Officiating Value Stream, and we're looking for a Delivery Manager to join our growing technology unit.
This is an exciting opportunity to join one of the core pillars of Hawk-Eye Innovations. Since our inception in 2001, we have been a leading provider of advanced officiating and tracking tools for elite sports. Our team spearheads the creation of sophisticated optical tracking systems, managing an end-to-end remit that encompasses everything from initial camera capture to the delivery of real-time data.
You will be joining a collaborative, cross-functional Delivery Team that partners directly with Product, Software Engineering, and Operations. Unlike traditional delivery roles tied to a single silo, you will orchestrate the seamless execution of diverse initiatives across multiple squads and solution teams, helping us provide both integrated services and fully automated officiating technology to the biggest names in the global sports industry.
About the Role
We're looking for someone who enjoys bringing people together, solving complex problems, and helping highly skilled technical teams deliver their best work.
As a Delivery Manager, you will underpin the timing, flow, and execution coordination within our value stream. Working alongside Product Managers, Engineering Leads, and Operations, you will lead multiple projects that accomplish key company objectives, whether that’s launching a new product, integrating existing offerings into new markets, or improving our core technical foundations for future success.
This isn’t a traditional, rigid project management role. We operate in a fast-paced, reactive environment where priorities can shift as new opportunities emerge. We need someone who can quickly assess impacts, manage uncertainty, and build capability in a growing business, all while ensuring our teams have the environment they need to thrive.
What You'll Work On
- Leading project delivery across multiple tracking and automated officiating initiatives to tight deadlines.
- Coordinating work cross-functionally across multiple engineering squads, product teams, and operational units.
- Managing delivery roadmaps, timelines, milestones, and project planning activities.
- Driving agile maturity and coaching best practices within the value stream to foster a continuous delivery culture.
- Tracking and communicating timelines to the wider business, ensuring stakeholders have clear visibility of project status.
- Identifying dependency collisions, delivery risks, and sequencing issues early to implement mitigation measures.
- Utilising data to your advantage by measuring the success of outcomes and identifying areas for process optimisation.
- Building key relationships both internally and externally to facilitate organisational change and transformation.
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What Success Looks Like
Your first few months will focus on learning our sophisticated optical tracking systems, understanding how our cross-functional squads interact, and building strong relationships across the business.
As your confidence grows, you will become the go-to person for implementing and communicating project best practices throughout the product lifecycle, from idea to execution. Supported by the Head of Delivery and VS Delivery Leads, you will take on increasingly complex projects and play an active role in the leadership of the wider value stream.
Success in this role means establishing yourself as a trusted partner who anticipates emerging issues ahead of time, keeps work moving efficiently, and empowers our technical teams to deliver world-class sports technology.
Key Responsibilities
- Coordinate the successful delivery of multiple cross-functional projects aligned with company priorities.
- Maintain and continuously evolve team roadmaps, milestones, and project timelines.
- Drive agile and scrum practices, tailoring the project management methodology to fit different scenarios.
- Track and manage project dependencies, risks, and blockers, establishing robust contingency plans.
- Support senior stakeholder engagement and provide regular, data-driven progress reporting.
- Identify areas for process optimisation and implement improvements that enhance delivery efficiency.
- Foster a collaborative, empowering project environment that allows technical teams to do their best work.
- Actively contribute to the collective Delivery Team, sharing best practices and supporting the growth of the value stream.
Skills, Knowledge & Experience
We're looking for someone with:
- Proven experience delivering and leading cross-functional projects based on company priorities to tight deadlines.
- Comfort throughout all aspects of the project lifecycle, including the effective management of artifacts and tracking tools.
- Strong understanding of various project management methodologies, including Agile and Scrum, with the ability to implement the right approach for the scenario.
- Excellent communication and relationship-building skills, with experience in senior stakeholder engagement.
- Ability to understand complex systems in order to anticipate, surface, and mitigate emerging issues ahead of time.
- Comfort in a reactive, fast-paced environment, with the ability to quickly assess impacts and propose informed paths forward.
- A data-driven mindset, utilising metrics to offer process improvements or measure the success of outcomes.
- Experience managing uncertainty and spotting/building team capability within a growing business.
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Why Join Us?
This is an opportunity to join a business at the absolute forefront of sports technology, working alongside the foremost technical minds in the industry.
You will interact with some of the biggest brands in elite sports, working on disruptive technology that directly impacts major sporting events worldwide. As part of a highly collaborative delivery community, you will receive dedicated support from senior delivery leadership to continuously develop your skills, broaden your exposure to complex projects, and meaningfully shape the future of sports officiating.
Reward, Benefits & Wellness
In addition to being a valued member of our team and working in an engaging, creative environment, we offer:
- Annual Leave: 25 days of annual leave plus 8 public holidays.
- Pension: Enhanced pension scheme with 5% matching.
- Flexibility: Flexible working arrangements to support your work-life balance.
- Rewards: Long Service Rewards and Sony Group Company Discounts.
- Health & Wellbeing: Complimentary access to the Unmind wellness app.
- Travel: Ride to work scheme.
Equal Opportunity & Inclusion
Hawk-Eye Innovations is committed to creating a diverse and inclusive work environment. We believe that passion for innovation thrives when different perspectives come together. We employ, retain, promote, and treat all employees and applicants fairly based on their skills, qualifications, and experience, ensuring a respectful environment where everyone can succeed.
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