itecopeople
Delivery Manager - Change

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Delivery Manager
About the role
A large housing association is seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes.
This is a hands-on role for someone who can bring structure, pace, and clarity across multiple workstreams, teams, and suppliers. You will coordinate delivery across digital, data, design, change, and operational teams, ensuring plans are clear, risks are managed, dependencies are understood, and delivery remains focused on outcomes.
The role requires someone who is pragmatic, resilient, and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable, and keep delivery moving in a pressured, regulated environment.
This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness, and outcomes.
Salary: £50,000 - £60,000 pa neg on experience plus benefits
Location: Remote-first, with occasional travel to London or Yorkshire
Sector: Housing Association / Social Housing / Care
What you'll do
- Lead delivery across assigned projects, workstreams, or complex delivery streams.
- Maintain plans, milestones, RAID logs, dependency trackers, and delivery reporting.
- Coordinate activity across digital, data, design, change, operational teams, and suppliers.
- Manage blockers, hand-offs, and dependencies to maintain delivery momentum.
- Work across Agile, Waterfall, and hybrid delivery approaches.
- Partner with Product Owners to maintain scope, priorities, and backlog readiness.
- Provide clear, insight-led reporting for programme leaders and senior stakeholders.
- Escalate risks early, with evidence, options, and recommended actions.
- Support readiness, adoption, operational continuity, and safe delivery.
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What we're looking for
- Proven experience as a Delivery Manager/Project Manager.
- Experience in housing associations, local authority housing, care services, or suppliers into these sectors.
- Experience delivering change in regulated or operationally complex environments.
- Strong Agile, Waterfall, and hybrid delivery experience.
- Excellent RAID, planning, dependency, and governance management skills.
- Confidence working with senior stakeholders, sponsors, and executives.
- Ability to work independently, take ownership, and drive outcomes without extensive hand-holding.
- A pragmatic, solution-focused style rather than a process-heavy approach.
- Resilience and calmness under pressure.


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Highly desirable
- Care technology experience, such as care systems, smart call, nurse call, or similar platforms.
- Regulatory project delivery experience.
- Experience managing suppliers or software/system providers into housing, care, or local authority environments.
- APM, PRINCE2, Scrum Master, SAFe, or equivalent certification.
Key competencies
You will be successful in this role if you can:
- Take ownership and work independently.
- Keep delivery flowing across multiple teams.
- Build credible long-term relationships with senior stakeholders.
- Challenge senior leaders appropriately while maintaining trust.
- Balance delivery pace with risk, readiness, and operational impact.
- Stay calm and effective in an organisation under pressure to deliver critical change.
Why apply?
This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it.
To progress matters, please email your CV to lramm@itecopeople.co.uk
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