Immersum
Delivery Team Manager
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Delivery Team Manager | Hybrid (Reading or Birmingham) | £50k–£55k + Quarterly Bonus
💰 Salary: £50,000 – £55,000 basic + Quarterly Bonus Scheme
📍 Location: Hybrid (3 days/week in Reading or Birmingham offices)
🎁 Extras: Laptop choice, Perkbox, volunteer days, team socials, and growth grants.
We are partnering with a fast-scaling tech & professional services business looking for an ambitious Delivery Team Manager to lead, grow, and optimise their Expert Services function!
If you’re an operational leader who knows how to balance high-performing team culture with sharp commercial margins—this one’s for you.
Why you’ll love this company
- Thriving Culture: High-energy, collaborative, and fast-paced environment where your work actually moves the needle.
- Perks & Growth: Hybrid working (3 days in-office in Reading or Birmingham), quarterly performance-based bonuses, personal development grants, team socials, and top-tier tech choices (MacBook/Dell).
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The Role at a Glance
Reporting directly to senior leadership, you will own the operational engine behind the delivery team. You won't be bogged down in technical delivery; instead, you’ll be orchestrating the people, processes, and metrics that make the team succeed.
- People Leadership: Full line management lifecycle—hiring, 1-on-1s, career progression paths, and performance management.
- Operational Governance: Owning resource scheduling, capacity forecasting, and delivery methodology standardisation.
- Commercial Insight: Tracking billable utilisation, project margins, and time-to-value to keep the engine profitable and efficient.
- Strategic Oversight: Managing high-level client escalations and portfolio health reporting.
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Who suits this role best?
- Proven background leading delivery, implementation, or agency/consulting teams in a SaaS, Professional Services, or Agency setting.
- Commercially fluent—you understand billable hours, scope management, and utilisation targets inside and out.
- Strong mediator and communicator who can lead tough conversations, whether with clients or team members.
📩 Drop me a DM or comment below, and let's set up a confidential chat!
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