New Product Launch Monitoring

• Monitor and report on the performance of new product launches, comparing planned launch volumes against actual results over a 12-month post-launch period.
• Highlight variances and recommend corrective actions where necessary.

NPD/EPD Process Management

• Oversee the introduction of NPD/EPD by ensuring accurate product setup in Anaplan hierarchies.
• Provide forecast guidance to the Commercial team, support phase-out timings, and ensure alignment with lifecycle stages.

Product Setup & Lifecycle Management

• Manage product setup and lifecycle processes within Anaplan, including NPD introductions, product changes, and discontinuations.
• Ensure timely and accurate data entry to support commercial and Supply Chain functions.

Data Management & System Maintenance

Anaplan System Management

• Ensure data integrity within Anaplan, including maintaining product and customer hierarchies, managing period rollovers, archiving forecasts, and addressing data issues.
• Coordinate with the Anaplan admin team to resolve any system-related problems and implement enhancements.

Data Uploads and Issue Resolution

• Perform weekly data uploads from NetSuite, identifying and resolving data discrepancies.
• Escalate unresolved issues to relevant parties for resolution.

Supply Chain Collaboration

Cross-Functional Collaboration

• Represent the Supply Chain team at SRM meetings, acting as a liaison between Commercial teams and Supply Chain.
• Capture and communicate relevant updates to the Supply Planner and broader Supply Chain team.

Allocation Forecasting

• Manage allocation forecasts and align with Sales Managers to ensure proportionate allocation aligns with strategic objectives, balancing supply and demand effectively.

New Market Demand Planning

• Plan demand for new market in collaboration with the relevant Sales Manager or Regional Director.
• Ensure the demand plan is prepared and communicated effectively.

Process Improvement & Collaboration

Process Improvement

• Identify and implement initiatives to enhance the forecasting process, improve accuracy and efficiency, and streamline overall planning effectiveness.

Collaboration & Communication Initiatives

• Lead initiatives to foster stronger collaboration and team communication, ensuring alignment and driving continuous improvement in demand planning processes.

Qualifications

Education

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations, Logistics, Data Analytics, or a related field.

Certifications (optional but desirable)

• APICS Certified in Planning and Inventory Management (CPIM) or Certified Supply Chain Professional (CSCP).
• Six Sigma, Lean Management, or other process improvement certifications.
• Proficiency certification in demand planning tools (e.g., Anaplan, SAP, or NetSuite).

Technical Skills essential for this role

• Strong proficiency in demand planning software (e.g., Anaplan, SAP IBP, Oracle, NetSuite).
• Advanced Excel skills (e.g., pivot tables, macros, and data analysis).
• Familiarity with ERP systems and BI tools (e.g., Tableau, Power BI).
• Knowledge of statistical and forecasting methods and tools.

Experience

Demand Planning & Forecasting

• Proven experience (3–5 years) in a demand planning, forecasting, or supply chain role within a fast-paced environment.
• Experience in managing and improving forecast accuracy and collaborating across teams to align on a consensus forecast.
• Hands-on experience working with planning system in refining statistical forecasting output.

Supply Chain Management

• Solid understanding of supply chain principles, including inventory management, production planning, and distribution processes.

Data Analysis & Reporting

• Demonstrated ability to analyse complex data sets, identify trends, and translate insights into actionable recommendations.
• Experience in creating and maintaining performance reports (e.g., KPI dashboards) for stakeholders.

Cross-Functional Collaboration

• Experience working closely with Sales, Marketing, and Operations teams to align forecasts with business objectives.
• Strong communication skills to effectively influence and challenge stakeholders at various levels.

Product Lifecycle Management

• Experience managing product lifecycles, including new product introductions, discontinuations, and SKU rationalisation.

System Management & Process Improvement

• Hands-on experience maintaining and optimising demand planning systems, ensuring data integrity and resolving system-related issues.
• A track record of implementing process improvements to enhance efficiency and accuracy in demand planning processes.

Industry Knowledge (optional)

• Familiarity with the specific industry (e.g., FMCG, retail, manufacturing, or pharmaceuticals) is beneficial but not essential.

Soft Skills

• Strong problem-solving and analytical skills.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple priorities and work to tight deadlines.
• Strong interpersonal and communication skills to foster collaboration across teams.