Twinings
Demand Planner
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Application Deadline: 26 July 2024
Department: International Supply Chain
Location: Andover
Description
Great People Work Here.
How would you like to be part of exciting innovation pipelines, working with incredible international teams all dedicated to the evolution of a proud 300-year-old brand?
TwiningsOvo, International Markets (IM), operate across 100 exciting global markets, coming together to create the next generation of exquisite tea & Ovaltine ranges. Our teams operate in highly entrepreneurial commercial environments, suited to those who love business challenges and want to have a significant impact.
Here in IM, you’ll develop cross-cultural leadership skills quickly, leading projects across diverse, inclusive, and multi-cultural teams. If you’re a team player, dedicated to your craft, you’ll be sure to grow personally and professionally, taking advantage of the incredible career opportunities across our global TwiningsOvo network.
The IM Demand Planning Manager is a vital role in our dynamic and growing business. You will manage forecasting for circa 100 markets and 450 SKUs sourced from 6 plants (Tea, Ovaltine, Ovaltine Biscuits, and RTD Ice Tea). This role is ideal for someone who thrives on working across multiple functions, regions, and stakeholders, and can adapt to diverse market capabilities and sizes.
There are two main purposes for the volume forecast output you will produce. The first responsibility is to reflect Market/SKU-level demand into the IM P&L; this will cover 2 fiscal years, based on latest market updates aligned with the IM commercial teams. The second purpose is to provide the supply centres and manufacturing sites with an unconstrained demand forecast to facilitate production planning and purchasing. The demand planning cycle requires monthly forecast updates and submissions to the planning teams, which facilitate the Sales and Operations Planning process (S&OP).
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Success in this role requires collaborating with key internal and external stakeholders, maintaining stock requirements to minimise working capital, and supporting on-time product launches. Reducing forecast error and bias and working with the planning teams to resolve supply issues as part of a continuous improvement process are value-adding contributions to the overall TwiningsOvo business.
Please note: This role is fixed term until January 2025.
Key Responsibilities
- Develop a monthly volume forecast in APO DP for 2 fiscal years using inputs from IM commercial teams, distributor purchase forecasts, current orderbook, and statistical calculations.
- Align forecast volumes in the P&L with the latest approved budget and collaborate with commercial teams to close gaps, resulting in an agreed, aligned forecast.
- Create statistical forecasts in Excel using rolling 12 month actuals.
- Ensure forecasts reflect NPD, new product listings, and delists.
- Submit the tea forecast to supply planning teams and send Ovaltine forecasts once per month to relevant manufacturing plants.
- Represent IM demand planning in Supply Review meetings with the Swarzedz Supply Centre.
- The role requires close collaboration with Marketing, Finance and Commercial functions and engaging with 3rd party distributors to improve our ability to forecast demand.
- Work closely with Tea Supply Chain (TSC), Supply Centres, NPD Team, and International Marketing.
- Support inventory optimisation across distributor base and reduction of forecast error at Market and SKU level.
- Manage local masterdata in APO DP including the creation and deletion of product code listings by Market.
- Identify and deliver changes to ways of working bringing about improvements in working practices to improve efficiency and eliminate stock waste.
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Skills, Knowledge and Expertise
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Economics, or related field; Master’s degree or professional certification (e.g., CPIM) is advantageous.
- Proven experience (5+ years) in demand planning, supply chain management, or related roles within a global or complex organisation, particularly in the consumer goods industry.
- Expertise in demand forecasting techniques, statistical analysis, and demand planning software (e.g., APO DP, SAP IBP, Oracle Demantra).
- Strong analytical skills with the ability to interpret data, identify trends, and make actionable recommendations.
- Excellent communication and interpersonal abilities, with the capability to influence and collaborate across departments and with external partners to achieve business objectives.
Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Electric Car Scheme
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