South Kensington Medical and Dental
Dental and Medical Receptionist
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Dental & Medical Receptionist – South Kensington Medical and Dental
Location: South Kensington, London
Position: Full-time
Please email your CV to jack@md.co.uk
We Are Hiring
We are looking for a friendly, confident, and highly organised Dental & Medical Receptionist to join our team at South Kensington Medical and Dental, a busy private multidisciplinary practice in the heart of South Kensington.
Our practice provides a wide range of private dental and medical services, and we are looking for someone who can deliver an exceptional patient experience while helping to ensure the smooth day-to-day running of the practice.
The Role
As a Dental & Medical Receptionist, you will be an important part of the patient journey and the wider clinical team.
Your Responsibilities Will Include:
- Welcoming patients and providing a professional, friendly, and efficient reception service
- Answering telephone calls, emails, and patient enquiries
- Booking and managing dental, hygiene, GP, nurse, and blood test appointments
- Managing clinicians' diaries and helping to maximise appointment utilisation
- Registering new patients and maintaining accurate patient records
- Taking payments, issuing receipts, and assisting with outstanding balances
- Providing patients with information about our treatments, services, and fees
- Liaising with dentists, doctors, nurses, hygienists, and other members of the clinical team
- Coordinating patient follow-ups, referrals, and laboratory-related enquiries
- Handling patient concerns professionally and sensitively
- Maintaining patient confidentiality at all times
- Supporting the wider team with administrative and operational duties
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About You
We are looking for someone who is:
- Warm, professional, and confident with patients
- Highly organised with excellent attention to detail
- An excellent communicator, both verbally and in writing
- Comfortable working in a busy, fast-paced private healthcare environment
- Able to multitask and prioritise effectively
- Confident taking payments and discussing appointments, treatments, and fees
- Reliable, proactive, and willing to support the wider team
- Comfortable using computerised booking and patient management systems
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Previous dental or medical reception experience would be highly advantageous, particularly within a private practice.
Why Join Us?
South Kensington Medical and Dental is an established private practice bringing high-quality medical and dental care together under one roof.
You will be joining a friendly multidisciplinary team in a varied role with the opportunity to develop as the practice continues to grow.
If you are enthusiastic, organised, and passionate about delivering an excellent patient experience, we would love to hear from you.
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