Job Role Depot Administrator/ Receptionist

Location: York Rail Depot, York
Department: Depot Operations / Administration
Reports To: Depot Manager or Administration Manager
Employment Type: Full-time - Ongoing temp contract
Pay: £13.87 p/h

Job Purpose

The Depot Administration Receptionist is responsible for providing a professional front-of-house reception service while delivering efficient administrative support to the rail depot management team. The role ensures the smooth day-to-day running of administrative functions, maintains accurate records, supports operational staff, and provides excellent customer service to visitors, contractors, and employees.

Key Responsibilities

• Welcome visitors, contractors, suppliers, and employees in a professional and friendly manner.
• Manage the reception area, ensuring it remains tidy, secure, and welcoming.
• Answer, screen, and direct telephone calls and emails promptly.
• Handle incoming and outgoing post, deliveries, and courier services.
• Maintain visitor logs and issue visitor passes in accordance with depot security procedures.
• Support depot managers with administrative tasks, including preparing documents, reports, and presentations.
• Maintain accurate electronic and paper filing systems.
• Schedule meetings, training sessions, and appointments, including room bookings.
• Order and maintain office stationery, PPE, and general office supplies.
• Input data into company systems while ensuring confidentiality and accuracy.
• Assist with employee records, timesheets, and general HR administration where required.
• Raise purchase orders and process invoices in line with company procedures.
• Support compliance activities by maintaining documentation for audits and inspections.
• Follow all rail industry health, safety, and environmental procedures.
• Carry out any other reasonable administrative duties as requested.