HM Courts & Tribunals Service (HMCTS)
Deputy Director, Research Insight and Analysis
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Deputy Director, Research Insight and Analysis
Location: National
Contract: Permanent
Salary: £86,000 - £117,800 per annum
Closing Date: 23:55 on Sunday 6th September
This Deputy Director role provides strategic leadership and delivery oversight for HMCTS’ modelling, forecasting, and research (social, behavioural, operational and evaluation), insight capability. The DD will ensure that HMCTS has robust, evidence-based insight to underpin critical decisions on resource allocation, judicial planning, operational performance, and service design.
Key Responsibilities
- Provide visible leadership across HMCTS and MoJ, in particular leading HMCTS’ social research portfolio across crime, civil, family, and tribunals, fostering collaboration between analytical teams and with others in different professions including strategic finance, service teams, central operations, and policy colleagues.
- Lead the research, evaluation, modelling and analysis HMCTS will need when developing and implementing key policy and legislative changes, including to housing dispute resolution, immigration and asylum, employment rights and the agreed recommendations from the Independent Review of Criminal Courts (IRCC).
- Oversee the development and application of sophisticated techniques to create modelling that will support annual allocations, in-year organisational performance management, and judicial capacity forecasting.
- Develop innovative and advanced methods for embedding evidence into HMCTS services, including speech and survey analytics, data science, and behavioural insight.
- Own HMCTS’ evaluation portfolio, ensuring HMCTS is learning from past initiatives and is set up to learn from future programmes.
- Help lead the Strategy and Analysis Directorate, setting coherent strategic direction, maintaining a high-capability team and creating the conditions for a supportive team culture that prizes curiosity and collaboration.
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